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(Final) Maintenance Policies - KSC - Edmonds.pdfKOELSCH SENIOR COMMUNITIES MAINTENANCE POLICIES Table of Contents Maintenance Policies 2 Front Page Cover Sheet Page 1 Table of Contents Page 2 I. Physical Plant Requirements Page 3 II. Preventative Maintenance Program Page 6 III. Developing a Preventative Maintenance Program Page 9 IV. Life and Safety Committee Page 17 V. Emergency Systems Testing Page 18 Unit Maintenance Information Sheet - Attachment A Page 19 Maintenance Director Skills Check List - Attachment B Page 21 2 I. PHYSICAL PLANT REQUIREMENTS POLICY It is the policy of KOELSCH SENIOR COMMUNITIES to comply with all applicable laws, rules and regulations regarding maintenance of the Community in order to provide a safe environment for Residents, staff, and visitors. PROCEDURE ♦ Building o The Community shall abide by and comply with the Residential Board and Care Occupants chapter of the National Fire Protection Associations' (NFPA) Life Safety Code. o The Community shall comply with local and state building codes for the building type and local ordinances, fire codes, and zoning requirements, as applicable. o The Community shall comply with the accessibility standards of the Americans with Disabilities Act. o The Community shall comply with all applicable state codes and ordinances regarding water supply. o All sewage and liquid wastes shall be discharged into a public sewage disposal system or shall be collected, treated, and disposed of in a private sewage disposal system that is designated, constructed, maintained and operated in accordance with applicable law. o Illumination systems shall be installed and maintained to ensure sufficient general lighting, lighting for reading, night lighting for corridors and stairwells, and lighting for emergency and disaster situations. o Telephones shall be located in an area easily accessible by Residents that allows for private conversations. o A first aid kit shall always be available and staff shall be orientated on the location(s) of first aid kits throughout the Community. The first aid kit(s) shall contain at least: disposable bandage strips, sterile bandages or gauze pads, topical antiseptic solution, tweezers, scissors, tape, and disposable gloves. ♦ Units o A Resident unit may not be used to access a common room, common bathroom, or another bedroom or unit. o Residents shall be provided with individual mailboxes or mail delivery. o Each unit shall have: A lockable door. The door lock may be disabled if required pursuant to the Resident's service plan. • Telephone jack. • Emergency communication response system in place twenty (24) hours a day. • Window to the outside or a door made of glass to the outside. • A bathroom that provides privacy when in use and that contains: 0 An operational toilet. • An operational sink. • A mirror. • A means of ventilation or an operable window. • Assistive devices such as grab bars. The following furnishings: • A bed. • Adequate general and task lighting. • Adjustable window covers and provide patient privacy. • A dresser or other storage space for clothing and personal effects. o The Community shall maintain a computerized listing of all units including the following information: • Unit. • Location within building (floor, direction). • Unit type. • Unit size (one bedroom, two bedroom, studio or handicapped). • Unit square footage. • Maintenance log that contains: • Date of annual deep cleaning of unit. • Date of last carpet cleaning. • Date of carpet replacement. • Date of last unit painting. • Carpet color. • Bathroom configuration (tub, shower, etc.). • Date of Resident occupancy. ♦ Bathing Facilities o All showers and bath tubs shall have slip -resistant surfaces. o Assistive devices shall be provided if indicated by the Resident's service plan. o All tub enclosures and showers shall be of nonporous surfaces. o Shared bathing rooms shall be lockable from the inside. ♦ Pets o If allowed, pets or other animals shall be controlled to prevent endangering the Residents and to maintain sanitation. o All animals on the premises shall be licensed and vaccinated consistent with local ordinances. ♦ Environment o The Community shall be kept clean, safe and in an orderly condition in good repair. o The Community shall be free of noxious odors. o The Community shall be free of insects and rodents. 11 o All garbage and refuse shall be stored in covered containers lined with plastic bags and shall be removed from the premises at least weekly. o Hot water temperatures shall be maintained between 95 and 120 degrees Fahrenheit in areas of the building used by Residents. o The supply of hot and cold water shall be sufficient to meet Resident personal hygiene needs. o Common bathrooms shall have toilet paper, soap and either cloth or paper towels, or a mechanical air hand dryer accessible to Residents. o Soiled linens shall be stored in closed containers away from food storage, kitchen and dining areas. o Oxygen containers stored by the Community shall be maintained in an upright position or as otherwise prescribed by the manufacturer. o All cleaning products, compounds, insecticides and other potentially hazardous compounds or agents shall be stored in locked cabinets or rooms separate from food preparation and storage, dining areas, and medications. o Combustible or flammable liquids and hazardous materials shall be stored in the original labeled containers or safety containers inaccessible to Residents and in accordance with applicable law. ♦ Pesticide Application Notice to Residents o The Community shall notify Residents at least twenty four (24) hours before pesticide application. o The notice shall advise Residents of the name of the pesticide, method of application, and the date of application. ♦ Medical Waste o Medical waste that is under the Community's control shall be properly disposed of in compliance with applicable law. o Disposal of medical waste that is under the Resident's control shall be addressed in the Resident's service plan. 5 II. PREVENTATIVE MAINTENANCE PROGRAM POLICY In order to provide a safe environment for Residents, employees, and visitors, a preventative maintenance program has been implemented to promote the maintenance of equipment in a state of good repair and condition. DEFINITIONS ♦ "Preventative maintenance" is the systematic, inspection, detection, and repair of equipment and facilities to ensure such equipment and facilities are maintained in a satisfactory operating condition by correcting incipient failures either before they occur or before they develop into major defects. ♦ "Maintenance" includes tests, measurements, adjustments, and parts replacement that is performed specifically to prevent faults from occurring. PROGRAM RESPONSIBILITY ♦ The Executive Director will ensure the training of construction and maintenance staff in preventive maintenance procedures on an annual basis. ♦ The Executive Director will be responsible for ensuring all maintenance staff are trained in the areas of which they are responsible. PROCEDURAL COMPONENTS ♦ Scheduling o An annual inventory of all equipment is conducted, including: • All HVAC units. • Chillers. • Boilers. • Major pumps. • Laundry equipment. • All major kitchen equipment. o Based on the inventory, a calendar is developed that guides preventative maintenance staff in completing timely servicing and maintenance of all equipment. The calendar lists the preventative maintenance due on a daily, weekly, monthly and annual basis. o Assessed equipment includes items owned by the Community, supplied by a vendor, leased or rented. o The preventative maintenance is completed in accordance with a defined procedure. When manufacturer's guideline are available, preventative maintenance is in accordance with the manufacturer's guidelines. ♦ The Executive Director will be responsible for ensuring all maintenance staff are trained in the areas of which they are responsible. I ♦ Record Keeping o The Community shall keep a separate file or tabbed section of a notebook designated for each piece of equipment requiring preventative maintenance. o The file should include any instructional manuals and required parts list to perform the preventative maintenance. o The file should include any equipment -specific log to document maintenance completion. The record should note whether preventative maintenance was provided and whether any problems in servicing were identified. If problems are identified, the corrective action taken is recorded. o In the event that maintenance cannot be completed, the reason should be noted along with the action plan for completion. o Records should be retained for five (5) years, unless a different requirement has been set forth by state/federal regulations or statutes. ♦ Inspections o The Community shall develop a schedule to delineate all inspections that are to be completed on a regular basis. Inspections verify that all equipment and furnishings are in working order and fee from safety hazards. o Inspection checklists are developed for at least: • The building. • Each Resident unit. • Common areas. • Company vehicles. • Other specific areas, such as kitchens and laundry areas. • Alarms. o Alarms are inspected frequently to ensure that they are in proper working order. Alarms are inspected pursuant to manufacturer's specifications. Where alarm batteries are utilized, a routine schedule for verifying that batteries are operational is maintained, along with a regular schedule for changing batteries. o Building inspection includes, at least: • Heating and air conditioning systems. • Ventilation ducts, including clothes dryer ducts. • Electronic doors. • Signs, lighting. • Generators. • Sprinkler systems. • Wiring and electrical outlets. • Oxygen storage. • Medical gas storage. • Emergency lighting. • Drains and gutters. • Storage areas. • Refrigerator and freezer. 7 A Utility and housekeeping storage areas, including all chemicals. o Vehicle inspection includes, at least: • Coolant. • Oil. • Tire pressure. • Lights. • Directional. • Brakes. • Wipers and blades. • Windshield cleaner. • Other vehicle safety items. ♦ Work Orders and Service Requests o A system for work orders is established among all staff, Residents, and preventive maintenance staff that provides efficient communication regarding equipment problems. o The work order includes documentation of: • The problem. • Date problem was identified. • Who was notified? • Corrective action (servicing, repair, replacement. • Completion date. • Follow up actions, if any. III. DEVELOPING A PREVENTATIVE MAINTENANCE PROGRAM GOAL Regardless of how complex a preventative maintenance program seems, the goal remains the same "Maximize the losses due to equipment breakdowns and maximize energy savings by insuring a reasonable efficiency of the equipment." It has been documented that there can be as much as a 20% reduction in energy use directly attributable to a good preventative maintenance program. OVERVIEW The total maintenance task of our Community includes many different types of activities. • Keeping our Residents safe and satisfied is our number one goal. Responding to Resident concerns such as inoperative televisions or uncomfortable temperatures is a priority. • To respond to work orders to correct various in-house breakdowns. • To maintain the cosmetic aspects of the Community at all times. This includes worn carpet, torn vinyl or broken furniture. • To maintain an inventory of spare parts such as, plumbing parts, fan belts and circulating pumps. • Use a preventative maintenance program for better time management. • Monitor energy levels and energy controls to minimize costs of the Community. All of these aspects are important and addressed in a systematized and efficient manner. This document presents a simple and efficient system to deal with the preventative maintenance portion of the total maintenance activity. Equipment included under the program includes all HVAC systems including Resident units, staff units and other major mechanical equipment. The complete list would include all equipment that requires regular maintenance. It is suggested however, that major equipment be incorporated first. Lesser items can be added later once the system is up and operating well. Criteria are listed by priority in the section on implementation. PROCEDURE ♦ Implementation — How to set up the system o The first phase of the preventative maintenance program seems the hardest. Actually, it is quite simple if you follow logical steps. o It is not necessary to initiate a program that includes every piece of equipment in the Community. In fact, it is best to start out by selecting only the most critical equipment for the first phase. Later, once that portion of the program has been operating smoothly, it can be expanded to include less critical equipment. ♦ Priority Guidelines 7 o How critical is the unit? If it breaks down, will it have a direct impact on the Residents and/or staff, or severely cripple the department that directly serves the Residents and/or staff? o How long can it be "down" before affecting the overall operations? o How much energy does it use? What is it costing the Community to run the equipment at reduced efficiency? o What does the manufacturer say about preventative maintenance? Is it critical? o Does the time it takes to perform preventative maintenance on the equipment cost more than the benefit it produces? ♦ Making an Equipment List o The first phase should include: • All HVAC units. • Chillers. • Boilers. • Major pumps. • Laundry equipment. • All major kitchen equipment. If there is a question on whether some equipment should be included, refer to the priority guidelines listed. List all equipment appropriate for preventative maintenance. Make a separate sheet for different types of equipment. ♦ Equipment Data & Repair Log Forms o The equipment data form contains a complete listing of all descriptive information (belt sizes, motor numbers, manufacturer, model number and phone number of manufacturer/part supplier). Record maintenance requirements on this form. See attached form. o This is a short concise description of what, and how often, on various maintenance items. ♦ Schedules and Assignments o This is the heart of the system. Obtain a loose-leaf binder and divide it into 53 weeks. Behind each tab is a complete but brief description of all preventative maintenance scheduled that week and what equipment is to be completed. Copy the attached form, which becomes a "work order." ♦ Suggested Guidelines o Each week remove a sheet from the binder for the week; make one copy and replace the originals back in the binder. o The maintenance director will determine what the duty of the week is and what is the best day and time to do the maintenance. In that column write the day it is to be accomplished and fill in the estimated amount of time it should take. o When the Maintenance Director completes the assigned task, he/she initial and date the sheet in the complete column and fills for time the task took. 10 o It unusual problems were encountered that necessitate maintenance beyond the norm, it should be written on the back of the sheet. If this unusual maintenance cannot be done right away, the Maintenance Director makes out a work order to complete at his/her earliest time. o Unusual maintenance required is logged in the "Repair Log" for that equipment. o Upon completion of all preventative maintenance tasks for the week, the Maintenance Director is given to the Executive Director. The Maintenance Director copies the task list and files the sheet in the appropriate week. o The completed tasks must be kept as a permanent record for ongoing reviews. The binder, along with the original is then placed in the binder. Each year the binder should be identified as the preventative maintenance manual for the current year and a new binder started for the upcoming year. o As the program progresses, the preventative maintenance sheet originals can be changed to reflect operating experience, some items may need to be added, some deleted, etc. o A fifty-third week should be created where duties encountered every few years are logged. An example of this would be the rebuilding of an air conditioning compressor every three years during the winter months. When the fifty-third week comes up each year, a note of each duty to be performed in the upcoming year should be made and inserted in the appropriate plastic protector. ♦ Basics of a Preventative Maintenance Program o Equipment Identification Number These numbers are necessary to avoid confusion in what equipment our records and maintenance activities refer to. o Equipment Data A A description and identification of the major equipment. It includes manufacturer, model number, serial number, belt sizes, motor numbers, etc. (these are used to order parts, replacement motors, etc., and sever as an inventory). o The Regular Maintenance Requirements (Preventative Maintenance) A A description of what should be done on a regular basis and how often, on that specific piece of equipment. (This is not the detailed preventative schedule but just a synopsis of the requirements all in one place). o Equipment Repair Log A Records a history of all unscheduled maintenance that was necessary to keep the equipment operating. This does not include regular preventative maintenance items (this history is essential in making judgments about replacements, etc.). o Preventative Maintenance Schedule A pre -planned sequence of maintenance activities spread across the year, to insure proper frequency and time lines of preventative maintenance tasks. o A Work Order Method 11 • To allow assignment of tasks to maintenance and create a record of who did what (it is essential that specific responsibility be assigned for preventative maintenance tasks and that records are kept to allow follow-up and insure tasks are properly accomplished). • There are numerous ways of systematizing these essentials: card files, notebooks, file drawers, computerized date entries, color -coding, display boards, visible files, etc. All work, but some work better than others depending on how easy they are to use. It is quite simple to sit down and design a preventative maintenance system that works on paper. It's quite another thing to make it work in the real world. o The Criteria • No loose cards to lose. • No preventative maintenance work orders to fill out. • A minimum of codes (if you can spell it out once, it is better than de- coding it forever). • A system designed for the user's point of view. • Write the names, manufacturer, and location and if applicable, the model number and serial number off the tag. When you have completed this task, you will have a good listing of all the equipment in your preventative maintenance program. • Once the list of equipment of each type is complete, you can assign numbers to them in any manner that seems logical. It is common to number your major equipment first. Remember the numbers should start with "one" for each type. Example: A-1, A-2, L-1, L-2, etc. o Permanently Identifying in the he Equipment A Number the equipment as soon as possible. A stenciling kit will be needed that has large letters and numbers (about two inches) for the bigger pieces of equipment such as pumps, etc. Another smaller letter size kit should be purchased (about one inch) for the smaller equipment. The small size is more appropriate for items such as equipment mixers. Use bright orange (not day glow) spray acrylic paint. o Generating Data Cards Make copies of the blank equipment data cards. For each piece of equipment listed on your sheet, in pencil transfer the equipment number and other items on your list to these forms or input into the computer database if applicable. A schedule should be set up to systematically gather the other data required. The data sheet copies can be put on a clipboard and taken to the various locations, noting any comments on preventative maintenance that would be required (i.e. extra replacement parts to stock, belt sizes, etc.). Even if it only an hour or two each day, the job will be done with a minimum amount of effort. When all the additional data for one piece of equipment, the paper copy can be given to the front desk to be typed or inputted on permanent records. Put the card (if not computerized) in a protective sleeve and insert it in the notebook. 12 ♦ Guidelines on Preventative Maintenance Activities The following is presented as an example only; it is not intended to be all-inclusive. Some items may not be appropriate for the first phase of the preventative maintenance program but may be added later. o Weekly • Boilers — circulating pumps. • Emergency Generator — battery, oil, water, run. • Emergency Exit Signs. o Monthly • Air Handler — commercial areas, central supply systems, change filters and check belt vibrations. • Tub/Showers — skid strips, faucet and drains. • Boilers — Blow -down, process water leg, temperature and pilot conditions. • Dishwasher — lubrication gear box. • Disposal — leaks and vibrations. • Doors — hinges and closures — fire door magnets. • Drains — floor, sink screens clean. • Power Panels — hot breakers and/or burnt wires. • Elevators — assure routine maintenance performed by preferred vendors. • Fire Extinguishers — Correct gauge pressure and inspection certified. • Public Area Furniture — Loose, tears, drawer glides and knobs, carpets, etc. • Emergency Lighting — battery condition, power cords — tested. • Plumbing — All lines and valve leaks. • Ventilators — dirt on blades, belts and vibrations. • Washers — belts, compressor, vibrations. • Dryers — pilot lights, vibrations, etc. o Quarterl A Room P -Tack units — changes filters, check overall condition, test as necessary. • Boilers — thermocouple and pilot safety. • Dish Storage Racks — casters. • Disposal — blades and hoses. • Roof Drains — check for gravel and trash in screens. • Elevators — check to insure the emergency key operates. • Exhaust Systems — vibration, lubrication and belts. • Dishwasher Booster (if applicable) — leaks and relief valve working properly. • Pumps — continuous run, lubrication and check air circulation. • Refrigerators — walk in and clean condensers. • Washers — leaks contacts and relays. • Dryers — lent traps for cleanliness and check for wear and tear. o Semi-Annuallv 13 • Air Conditioners — central systems, lubrication, condensation, drains, vibrations and controls — AMP readings. • Air Cooled Condensers — lubrication, belts and AMP readings. • Air Handlers — Lubrications, belts, mounts and suspension. • Dishwasher — Lubricate motor, check wear/tear. • Water Heaters — Burners, thermocouple and controls. • Water Pumps — Alignment and AMP readings. • Refrigerators — evaporator coils and fans. • Ventilator — lubrication and check belts. • Washer — clean inlet strainers. • Dryers — pilot lights and outdoor lint traps. o Annually o Air Conditioning — central system, open water cooled condensers, rod and fan blades. o Room P -Tack units — clean coils, check drain pans, fan wheel and thermostat. o Air Handling Units — clean coils, drain pans, fan wheel. o Public Restrooms — cracks and leaks in porcelain. o Dishwasher — Lubrication. o Fire Extinguishers — weighed, labeled and current on inspection or scheduled. o Pumps — Clean, inspect bearings and housing. o Washers — lubricate motors, check intake valves for leaking. o Dryers — outdoor lint traps — clean and place wire of openings. o Outdoor sprinkling system — charge, look for leaks and ready for summer watering — check timers (late spring). Drain system ready for winter months (mid -fall). ♦ Equipment Type Codes (Letter Prefix & Equipment Type) Letter Prefix Equipment Type A Air Conditioners (package units, fan coils, swamp coolers, cooling towers, etc.) B Boilers (hot water heaters and boosters, etc.) C Compressors E Elevators F Fans (exhaust fans, kitchen hoods, etc.) G Grounds Equipment (mowers, lawn -sprinkler system, Vans/Buses, etc.) K Kitchen Equipment (cooking equipment, dishwashers, mixers, slicers, etc.) 14 L Laundry Equipment (irons, washers, dryers, guest room laundry machines, etc.) M Motor (major motors throughout) O Other P Pumps (all types) R Refrigeration Equipment (ice machines, reach -ins, walk-ins, etc.) V Valves (major automatic control valves, motorized valves, fire sprinkler control valves, etc.) W Electronic Equipment (sound systems, computer strips, alarm systems, etc.) X Emergency & Fire Systems (fire pumps, alarm systems, emergency generator, battery lights (if applicable), emergency exit signs, fire drill logs, etc.) ♦ Suggested Routine Maintenance Items and Files o Van/Bus — Oil and Lube. o Van/Bus — Cleaning schedule. o All vents throughout the Community. o Carpet Maintenance — Common areas and Resident units. o Kitchen Hood Cleaning. o Fire Protection Systems. o Fire Sprinkler Systems. o Fire Extinguishers Maintenance. o Heat & Smoke Detectors Maintenance. o Routine Painting — Common areas and Resident units. o Cleaning of fans — Units and hallways. o Building Summer Preparation — Loose shingles, etc. o Building Winterization. o Clean Forced air heating units. o Routine inspection of emergency alarm system. o Clean coils of freezer/furnace/air/air handlers. o Replace filters on furnace/air handler. o Clean gutters. o Clean drains in kitchen. 15 An effective preventative maintenance program will save the Community money in repair costs and if done correctly will maximize the use of the Maintenance directors time and energy. As with any program, the preventative maintenance program should be customized to meet the needs of the Community. 16 IV. LIFE AND SAFETY COMMITTEE POLICY It is the policy of KOELSCH SENIOR COMMUNITIES that the Community shall have a Life and Safety Committee ("L & S Committee") to support the Community in its efforts to prevent the loss of life and property of Residents. PROCEDURE ♦ The L & S Committee will have an appointed leader who will, among other tasks: o Facilitate communication between the L & S Committee, Residents and staff. o Create an environment of team work between the L & S Committee, Residents and staff. o Conduct effective meetings. o Ensure that all inspections for preventative maintenance are completed and that all work orders are addressed in a timely manner. o Investigate all work related injuries and make recommendations to the Executive Director as necessary. o Ensure that additional inspections are made by the line staff to ensure that there are no potential safety issues. o Ensure that the Community maintains appropriate records and reports as may be required by the Washington Department of Labor & Industries or any other state or federal agency. ♦ The L & S Committee shall meet monthly. ♦ The L & S Committee shall have a President, Vice President and Secretary. The L & S Committee may have sub -committees as deemed necessary by the L & S Committee. ♦ Meeting minutes of each L & S Committee meeting shall be taken and posted in staff break room. Meeting minutes shall also be kept on file at the Community. ♦ Members of the L & S Committee may include dietary, maintenance, activities, housekeeping and nurse line staff. The Maintenance Director of the Community must be a member on the L & S Committee. 17 V. EMERGENCY SYSTEMS TESTING POLICY It is the policy of KOELSCH SENIOR COMMUNITIES to routinely test and monitor all emergency systems and equipment as required by applicable law to provide a safe environment for Residents, employees, and visitors, including, fire sprinkler systems, fire extinguishers, hood cleaning in the kitchen, and fire alarm system in conjunction with the fire alarm monitoring company. PROCEDURES ♦ Resident Emergency Call Systems shall be tested on a monthly basis and when a Resident moves in or out to ensure they are working properly. ♦ Fire alarm systems shall be tested and logged on a monthly basis. ♦ Fire Sprinkler systems shall be tested by an Washington certified testing company on a quarterly basis. ♦ Fire extinguishers are to be charged and inspected on an annual basis. ♦ The kitchen hood is to be cleaned at least every six (6) months or earlier if required. ♦ The grease trap must be serviced every six (6) months or earlier if needed. Attachment A Unit Maintenance Information Sheet See attached. 19 Date Of Annual Apartment Carpet Deep Date Appliance Carpet Occ Date Type Cleaning Cleaning APT. # Painted Replace Replace Miscellaneous Maintenance 20 Attachment B Maintenance Director Skills Check List See attached. 21 1 2. 3 4. 5. Q 7. 8. 9. 10 11 General Maintenance Knowledte Test What is an angle stop valve mostly used for in plumbing? ❑Shutting off a main water supply ❑Metering water pressure ❑Turning off or on toilets, sinks, ect. ❑Changing directional flow What would you do if an angle stop valve is leaking at the stem? oReplace the valve oRebuild the valve ❑Solder it in place oTighten the packing What is the first thing you should do if a toilet is overflowing and flooding a room? oRun and call for help oCall a plumber ❑Turn off the water to the toilet ❑Start mopping up the water What amperage receptacle would be typical for a residential room? 050-100 amp 010-20 amp of -5 amp 025-1 amp What is the difference between a typical receptacle and a GFCI? oThe color oA water and dust free seal oA built in circuit breaker ❑You can also hook up a phone to it On this meter, put the corresponding number for each function bel( A. Check voltage of atypical 110 circuit B. Check voltage on a 460 volt motor C. Check voltage on a 12 volt battery D. Check for resistance E. Check for continuity F. Check the condition of a capacitor What is the typical thickness of drywall on walls? Ceilings? What color wire nut should be used to connect (2) 12 awg wires together? On typical household wiring, the white wire is considered? oGround ❑Source ol-oad oCommon On typical household wiring the black wire is considered? ❑Source oGround ❑Hot oCommon If you wired a new 3 phase motor and it ran backwards when you turned it on. What would you say is the problem? 22 olt is defective oThe phasing is off oNeeds a capacitor oYou used the wrong wire nuts 12. You have to replace a section of base board that wraps a 90 degree corner. What angle do you need to cut the wood to make it fit the corner? 022.5 degree o15 degree 060.5 degree o45 degree 13. You have to replace a section of base board that wraps a 45 degree corner. What angle do you need to cut the wood to make it fit the comer? 022.5 degree o15 degree 060.5 degree o45 degree 14. A fluorescent light bulb is burned out but when you put new ones in it still does not work. What would be the most common problem? oThe new bulb is defective oThere is a short in the wiring oThe ballast is bad oThere is a power failure in your area 15. As you open a door you notice it has been rubbing on the top, outer corner and is sticking. What would most likely cause this to happen? oThe door knob needs to be replaced 16 oThe hinges need to be replaced oThe door frame is out of alignment olt just needs to be repainted For this tape measure, put the corresponding dimension for each letter below. A. B. C. D. E E E E 23