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Comcast Cable TV Franchise AgreementCABLE FRANCHISE BOND Bond 09116062 COMCAST OF WASHINGTON, LLC AND COMCAST OF KNOW ALL BY THESE PRESENTS: That CALIFORNIA/COLORADOANASHINGTON I, INC. 15815 h Avenue W Lvnnwood WA 98087 _ , as Principal, and FIDELITY AND DEPOSIT COMPANY OF MARYLAND , as Surety, are held and firmly bound unto EDMONDS. WA , as Obligee, in the sum of Two Hundred Fifty Thousand and 00/100 DOLLARS ($ 250.000.00 ), to the payment whereof well and truly to be made to the Obligee, we bind ourselves, our successors and assigns, firmly by these presents. Sealed with our seals and dated this 19th day of February , 2013 - THE CONDITION OF THE ABOVE OBLIGATION IS SUCH, That whereas the Obligee has granted unto the Principal, a franchise beginning the penal sum of Two Hundred Fifty Thousand and 00/100 , and whereas the said Principal is required to execute a bond in ($ 250,000.00 ) in favor of the Obligee, conditioned upon its performance of the obligations of the grantee under said franchise; NOW, THEREFORE, if the above bounden Principal shall perform the obligations of the grantee under said franchise, then this obligation to be void otherwise to remain in full force and virtue. This bond may be canceled by the Surety upon thirty days notice to the Obligee by registered mail. ATTEST: COMCAST OF WASHINGTON, LLC AND COMCAST OF CALIFORNIA/COLORADO/WASHINGTON I. INC. L�'/ (Principal) BY: FIDELITY A D GEPOSIT COMPANY OF MARYLAND G. McVaugh Attorney in Fact ZURICH AMERICAN INSURANCE COMPANY COLONIAL AMERICAN CASUALTY AND SURETY COMPANY FIDELITY AND DEPOSIT COMPANY OF MARYLAND POWER OF ATTORNEY KNOW ALL MEN BY THESE PRESENTS: That the ZURICH AMERICAN INSURANCE COMPANY, a corporation of the State of New York, the COLONIAL AMERICAN CASUALTY AND SURETY COMPANY, a corporation of the State of Maryland, and the FIDELITY AND DEPOSIT COMPANY OF MARYLAND a corporation of the State of Maryland (herein collectively called the "Companies"), by THOMAS O. MCCLELLAN, Vice President, in pursuance of authority granted by Article V, Section 8, of the By -Laws of said Companies, which are set forth on the reverse side hereof and are hereby certified to be in full force and effect on the date hereof, do hereby nominate, constitute, and appoint Darella E. WHITE, Douglas R. WHEELER, Richard A. JACOBUS, Mary C. O'LEARY, Maureen MCNEILL, Wayne G. MCVAUGH and Elizabeth MARRERO, all of Philadelphia, Pennsylvania, EACH its true and lawful agent and Attorney -in -Fact, to make, execute, seal and deliver, for, and on its behalf as surety, and as its act and deed: any and all bonds and undertakings, and the execution of such bonds or undertakings in pursuance of these presents, shall be as binding upon said Companies, as fully and amply, to all intents and purposes, as if they had been duly executed and acknowledged by the regularly elected officers of the ZURICH AMERICAN INSURANCE COMPANY at its office in New York, New York., the regularly elected officers of the COLONIAL AMERICAN CASUALTY AND SURETY COMPANY at its office in Owings Mills, Maryland., and the regularly elected officers of the FIDELITY AND DEPOSIT COMPANY OF MARYLAND at its office in Owings Mills, Maryland., in their own proper persons. The said Vice President does hereby certify that the extract set forth on the reverse side hereof is a true copy of Article V, Section 8, of the By -Laws of said Companies, and is now in force. IN WITNESS WHEREOF, the said Vice -President has hereunto subscribed his/her names and affixed the Corporate Seals of the said ZURICH AMERICAN INSURANCE COMPANY, COLONIAL AMERICAN CASUALTY AND SURETY COMPANY, and FIDELITY AND DEPOSIT COMPANY OF MARYLAND, this 18th day of April, A.D. 2012. ATTEST: BY - ZURICH AMERICAN INSURANCE COMPANY COLONIAL AMERICAN CASUALTY AND SURETY COMPANY FIDELITY AND DEPOSIT COMPANY OF MARYLAND Y �n 6SlgSr SEAL i ❑: Assistant Secretary Vice President Gregory E. Murray Thomas O. McClellan State of Maryland City of Baltimore On this 18th day of April, A.D. 2012, before the subscriber, a Notary Public of the State of Maryland, duly commissioned and qualified, THOMAS O. MCCLELLAN, Vice President, and GREGORY E. MURRAY, Assistant Secretary, of the Companies, to me personally known to be the individuals and officers described in and who executed the preceding instrument, and acknowledged the execution of same, and being by me duly swom, deposeth and saith, that he/she is the said officer of the Company aforesaid, and that the seals affixed to the preceding instrument are the Corporate Seals of said Companies, and that the said Corporate Seals and the signature as such officer were duly affixed and subscribed to the said instrument by the authority and direction of the said Corporations. IN TESTIMONY WHEREOF, I have hereunto set my hand and affixed my Official Seal the day and year fast above written. ��) .��rG't iG , Maria D. Adamski, Notary Public My Commission Expires: July 8, 2015 POA-F 156-0062B CITY OF EDMONDS DAVEEARLING MAYOR 121 5TH AVENUE NORTH • EDMONDS, WA 98020 • (425) 775-2525 www.edmondswa.gov CITY CLERK 17C. 1890 December 27, 2012 Ms. Ann Svensson Comcast Cable 15815 25th Avenue West Lynnwood, WA 98087 Subject: Comcast Franchise Agreement Dear Ms. Svensson: Please find attached three original franchise agreements between Comcast and the City of Edmonds to operate a cable communications system within the city. These agreements have been signed by the appropriate parties at the city and require a signature by Comcast. I have noted the pages which need to be signed. After obtaining the appropriate signatures from Comcast, please return two fully executed agreements to my attention at the City of Edmonds, City Clerk's Office, 121 5th Avenue North, Edmonds, WA. 98020, retaining one copy for your records. Please call me at (425) 771-0245 if you have any questions. Very truly yours, Linda Hynd Deputy City Clerk enclosure Incorporated August 11, 1890 Sister City - Hekinan, Japan Before the FEDERAL COMMUNICATIONS COMMISSION Washington, D.C. 20554 In the Matter of ) Comcast Cable Communications, LLC, ) on behalf of its subsidiaries and affiliates ) CSR No. 8821-E MB Docket No. 13-198 For Determination of Effective Competition in: ) P& ,CEIVED 8 Washington Franchise Areas ) OCT 2 5 2013 To: Office of the Secretary Attn: Chief, Media Bureau EDMONDS CITY CLERK REPLY TO OPPOSITIONS TO PETITION FOR SPECIAL RELIEF Comcast Cable Communications, LLC ("Comcast") hereby replies to the Oppositions to Petition for Special Relief (collectively, the "Oppositions") submitted by the communities of Everett, Mountlake Terrace, and Mukilteo, Washington (the "Cities") in the above -captioned proceeding. The Oppositions advance a collection of unsupported arguments, nearly all of which have already been expressly rejected by the Commission. Because the Franchise Areas in this case are subject to effective competition and because the Oppositions have failed to identify any credible basis to conclude otherwise, Comcast's Petition should be granted without delay. I. DBS PROVIDERS OFFER "COMPARABLE" PROGRAMMING The Cities claim that the programming offered by DirecTV and Dish Network is not "comparable" to Comcast's programming, because these DBS Providers fail to offer certain local PEG access channels.' There is, of course, no PEG requirement in the relevant effective 1 See Oppositions at 2. competition regulations. Indeed, the Commission has expressly rejected similar challenges in the past. For example, in a 2009 decision, the Commission explained: The full Commission, when it adopted the definition of "comparable programming," was fully aware of PEG channels — it discussed both in the same decisions. If the full Commission had wanted PEG channels to be part of "comparable programming," it would have stated so. It did not.2 More recently, the Commission confirmed, "The rule does not mention PEG channels, and we have repeatedly held that the absence of PEG channels from competing service does not disqualify its programming from being `comparable to cable operators' for purposes of determining effective competition."3 As Comcast explained in its Petition, the Commission's rules clearly define "comparable programming" as "at least 12 channels of video programming, including at least one channel of nonbroadcast service programming." There is no question that DirecTV and Dish Network each satisfy this this straight -forward test.4 II. COMCAST'S OCCUPIED HOUSING AND DBS SUBSCRIBERSHIP DATA FOR THE FRANCHISE AREAS IS ACCURATE AND RELIABLE The Cities argue that Comcast erred in relying on housing unit data from the 2010 Census and should have instead identified "a more current data source, such as commercial data sources, to establish 2013 household occupancy in the Cit[ies]."5 This argument is without merit. 2 Cablevision of Oakland, Inc. and CSC TKR Inc., Petition for Determination of Effective Competition in Four Communities in New Jersey, 24 FCC Red. 1801, ¶ 7 (2009). 3 Comcast Cable Communications Petition for Determination of Effective Competition in Six Michigan Communities, 26 FCC Red. 3993, ¶ 5 (20.11). 4 47 C.F.R. § 76.905(g). 5 Oppositions at 3. N DWT 22663331v1 0107080-000049 The Commission has consistently approved cable operators' reliance on the most recent Census data available in effective competition cases, and it has upheld such use long after that data was compiled .6 Although the Commission has indicated that it will consider more recent household data, it does so only if the alternative data presented by the local franchising authority is "demonstrated to be reliable."7 In this case, the Oppositions do not offer any such "updated" data. The Cities mistakenly rely on a 1994 decision involving the "Low Penetration Test," to argue that the DBS subscriber data submitted by Comcast should be rejected because it is more than two months old and does not account for recent DBS cancellations.8 In fact, the Commission more recently found that 60-day requirement was only applicable to a cable operator's own subscriber numbers under the Low Penetration Test, and not to DBS subscriber data under the Competing Provider Test.9 6 See, e.g., Time Warner Cable, Inc. Petition for Determination of Effective Competition in Nine Franchise Areas in New Jersey, 25 FCC Red. 5457, ¶ 11 (2010) ("Time Warner Cable- 9 New Jersey Franchise Areas") (The Commission upheld cable operator's use of the most recently available Census household data in determining DBS penetration for the communities at issue); Comcast Cable Communications, LLC, Petitions for Determination of Effective Competition in 107 Franchise Areas in New Jersey, 24 FCC Red. 1780, ¶ 13 (2009) ("[W]e conclude that the [Rate Counsel's] general allegations about the timeliness of the [household and DBS] data submitted by Petitioner reveal no flaw in the petitions."); Texas Cable Partners, LP, 16 FCC Red. 4718 (2001) (accepting 1990 Census data until the 2000 replacement data becomes available). 7 See, e.g., Bright House, 20 FCC Red. 16823, ¶ 10 (2005), citing In the Matter ofAdelphia Cable Communications, 20 FCC Red. 4979, 4982 (2005); In the Matter of MCC Iowa LLC, 2005 WL 2513517 (2005). 8 See Oppositions at 3-4 (citing In the Matter of Cable Operators' Petitions for Reconsideration and Revocation of Franchising Authorities' Certifications to Regulate Basic Cable Service Rates, 9 FCC Red. 3656 (1994)). 9 See Time Warner Cable- 9 New Jersey Franchise Areas at ¶¶ 19-20. DWT 22663331v1 0107080-000049 The Cities also mistakenly rely on evidence of nationwide DBS subscribership changes without any evidence of DBS subscribership changes in any of the Franchise Areas.10 Effective competition determinations, of course, are made on a community -specific basis. In any event, the de minimis changes identified by the Cities do not suggest any significant shift in DBS subscribership at a national level, let alone a local level. The Cities' evidence fails to demonstrate any need for Comcast to refresh its analysis. III. COMCAST PROVIDED THE DATA NECESSARY TO SUPPORT A FINDING OF EFFECTIVE COMPETITION IN THE CITIES The Cities claim that Comcast's Petition is deficient because it "contains redacted data and fails to provide any maps or evidence that support the calculation of Frontier, Dish and DirecTV subscriber penetration" in the Cities." But the Cities have failed to pursue an existing Commission process designed to allow access to the confidential data — and they provide no other basis for the Commission to reject Comcast's evidence. To establish the presence of effective competition in the Cities, Comcast requested that Frontier Communications Northwest, Inc. ("Frontier") provide Comcast with the number of Frontier cable subscribers in the Cities.12 Frontier ultimately agreed to provide the competing cable subscriber data to Comcast only if such data were subject to a confidentiality agreement.13 10 See Oppositions at 4. 11 Id. 12 See Letter from Frederick W. Giroux, Counsel for Comcast Cable Communications LLC to Jeanne Danielson, General Manager, Frontier Communications dated January 11, 2012, attached hereto as Exhibit 1 (Attachment Omitted). 13 See Letter from Brendon M. Pinkard, Counsel for Frontier Communications to Mr. Steven Horvitz, dated February 1, 2013, attached hereto as Exhibit 2 (Attachment Omitted). 11 DWT 22663331v1 0107080-000049 Pursuant to Commission precedent, a local exchange carrier, such as Frontier, may require a confidentiality agreement to protect its subscribership data from public disclosure, but parties, such as the Cities, may gain access to such data under a protective order.14 The Commission should reject the Cities' objections, because it appears that the Cities had means at their disposal to obtain Frontier's confidential data, but did not seek to avail themselves of those means. 15 Accordingly, the Cities' argument that they were precluded from evaluating the veracity of Frontier's subscriber data is unavailing.16 Comcast also included local DBS subscribers in its Petition, and it redacted this SBCA- provided data from the Cities' service copies solely to honor its confidentiality obligations to Frontier. Had the Cities resolved the confidentiality issue with Frontier, the DBS subscriber counts would have been immediately available to them. In any event, the Oppositions do not even attempt to challenge the community -specific ZIP+4 data that was obtained from SNL 14 See, e.g., Time Warner Cable Inc. for Subscribership Information Pursuant to Section 76.907(c) of the Commission's Rules, 26 FCC Red. 5103 (2011); Comcast Cable Communications, LLC, Petitions for Determination of Effective Competition in 41 Communities in Pennsylvania, 28 FCC Red. 3375 n.16 (2013). In Comcast Cable Communications, LLC, 27 FCC Red. 15940 (2012), the Commission accepted Comcast's effective competition filing containing confidential Verizon subscriber information, and subsequently facilitated a protective order between Verizon and the Division of Rate Counsel of the State of New Jersey (the "DRC") that allowed the DRC to review Verizon's confidential data. 15 Although Comcast was not in a position to release Frontier's confidential information, the Cities did not even bother to ask Comcast for the data or how they might go about obtaining it. 16 The Cities do not identify any reason why Frontier would provide inaccurate subscriber numbers to benefit Comcast in this proceeding. Moreover, notwithstanding the Cities' own direct regulatory relationship with Frontier, the Cities do not present a local subscriber count for Frontier that the Commission could compare to the Frontier subscriber figures included in Comcast's Petition. DWT 2266333 1 v 1 0 107080-000049 Kagan,17 shared with the Cities, and used by SBCA to identify local DBS subscribers. SNL Kagan's ZIP+4 analysis and SBCA's subscriber reporting have, of course, been relied upon by cable operators and approved by the Commission in hundreds of effective competition cases.18 The Cities fail to provide any basis to reject this well -established approach in the current proceeding. IV. THE CITIES MISCONSTRUE THE LEGAL REQUIREMENTS REGARDING EFFECTIVE COMPETITION SHOWINGS The Oppositions ultimately contend that cable operators should not be permitted to rely on the existence of DBS subscribership as evidence of effective competition — because DBS service does not "create competition to cable service". 19 The Oppositions essentially argue that the Commission has the discretion to ignore controlling statutory language and twenty years of direct Commission precedent. 17 Comcast's Petition carefully describes how SNL Kagan matched ZIP+4 codes to the Cities' boundaries and how SBCA then provided the associated subscriber counts. See Petition at 6-8, Exhibits 6 and 8. Exhibit 6 to the Petition identifies (on a non -redacted basis) each of the Zip+4 codes associated with the Cities. 18 See, e.g., Time Warner Cable Inc., Petition for Determination of Effective_ Competition in 19 Kentucky Franchise Areas, DA 13-1509 (rel. Jul. 3, 2013); Comcast Cable Communications, LLC, Petition for Effective Competition in Ten Illinois Communities, 28 FCC Red. 8383 (2013); Comcast Cable Communications, LLC, Petition for Effective Competition in 6 Communities in Washington, 28 FCC Red. 7108 (2013); Comcast Cable Communications, LLC, Petition for Effective Competition in 26 Pennsylvania Communities, 27 FCC Red. 4307 (2012); Comcast Cable Communications, LLC, Petition for Effective Competition in Two Virginia Communities, 26 FCC Red. 15291 (2011); Cablevision Systems Westchester Corp., Petition for Determination of Effective Competition in Putnam Valley, New York, 24 FCC Red. 872, ¶ 13 (2009) ("ZIP+4 data such as Petitioner has presented is the most fine-grained and commonly available way of which we are aware to count DBS subscribers in a community. It does not create an automatic suspicion of inaccuracy.") 19 Oppositions at 5. 31 DWT 2266333 1 v 1 0 107080-000049 Section 623(l)(1)(B) of the Communications Act specifies that effective competition will be found where the franchise area is: (i) served by at least two unaffiliated multichannel video programming distributors each of which offers comparable video programming to at least 50 percent of the households in the franchise area; and (ii) the number of households subscribing to programming services offered by multichannel video programming distributors other than the largest multichannel video programming distributor exceeds 15 percent of the households in the franchise area.20 In turn, Section 602(13) of the Act defines "multichannel video programming distributors" ("MVPDs") specifically to include "direct broadcast satellite service."21 Based on these unambiguous statutory provisions, DBS competition must be considered in this proceeding. Contrary to the Cities' suggestion, Congress did not leave open to Commission discretion whether DBS service should or should not be counted under the Competing Provider Test. The Cities' argument for disregarding DBS competition not only conflicts with the governing statutory language, it also ignores repeated Commission decisions denying this same challenge to effective competition petitions. 22 In a 2010 decision, the Commission clearly ruled: [C]oncerning the ... general objection that DBS should not provoke deregulation of rates for basic cable service, the statute generally defines the class of cable competitors as MVPDs, and specifically defines DBS operators as an MVPD. We have no authority to alter the statute and, therefore, we may not exclude DBS 20 47 U.S.C. § 543(l)(1)(B) (emphasis added). 2' 47 U.S.C. § 522(13). 22 See, e.g., Cablevision Systems East Hampton Corp., 24 FCC Red. 10846, 113 (2009) ("We have no authority to alter the statute and, therefore, may not exclude DBS providers from the class of MVPDs that we consider in the competing provider test."); CoxCom, Inc., dB/a Cox Communications Orange County, 22 FCC Red. 4522 (2007); Comcast Cable Communications, LLC, Petition for Determination of Effective Competition in Forty -Two California Franchise Areas, 22 FCC Red. 694 (2007). 7 DWT 22663331v1 0107080-000049 providers from the class of MVPDs that we consider in the competing provider test.23 In short, the controlling statute is clear, and the Commission has properly and repeatedly ruled that it lacks discretion to entertain a contrary approach. CONCLUSION For the foregoing reasons, and based upon the clear and unrefuted evidence Comcast has submitted in this proceeding, the Commission should grant Comcast's Petition without delay. Respectfully submitted, Comcast Cable Communications, LLC Ort,behalf of its subsidiaries and affiliates Richard A. Chapkis esley R. Heppler Deputy General Counsel teven J. Horvitz COMCAST CORPORATION Frederick W. Giroux One Comcast Center DAVIS WRIGHT TREMAINE LLP Philadelphia, PA 19103-2838 1919 Pennsylvania Avenue, N.W. Suite 800 (215) 286-5237 Washington, D.C. 20006 (202)973-4200 October 9, 2013 Its Attorneys 23 Comcast Cable Communications, LLC Petition for Determination of Effective Competition in Two Communities in Maryland, 25 FCC Rcd. 13340, ¶ .13 (2010)(emphasis added). See also Comcast Cable Communications, LLC Petition for Determination of Effective Competition in Four Communities in Maryland, 25 FCC Rcd. 12783, ¶ 6 (2010). DWT 22663331v1 0107080-000049 Exhibit 1 'DavisWright LZrn 110 Tremaine LLP January 11, 2012 Jeanne Danielson General Manager Frontier Communications 20575 NW VonNuemann, Suite 150 Beaverton, OR 97006 Suite 800 1919 Pennsylvania Avenue NW Washington, DC 20006-3401 Frederick Giroux 202.973.4204 tel 202.973.4499 fax fredgiroux@dwt.com Re: Frontier Communications Subscriber Figures for Various Communities in Ore on and Washin on Dear Ms. Danielson: This law firm represents Comcast Cable Communications, LLC ("Comcast"). Comcast is seeking to demonstrate the presence of"effective competition" in various Oregon and Washington communities, as identified in the exhibit attached to this letter. Under the FCC's rules, cable operators are entitled to request subscriber information from other video providers operating in their franchise areas in connection with investigating and prosecuting an effective competition petition. The FCC recently clarified that cable operators are entitled to obtain subscriber information from LEC-affiliated MVPDs.' We therefore request pursuant to Section 76.907(c) of the FCC's rules that Frontier Communications provide us with the number of video subscribers that it serves in each of the Oregon and Washington communities identified in the attached exhibit as soon as possible, but in no event later than 15 days from the date of this letter. In counting subscribers, each separately billed household should be counted as a subscriber. In accordance with FCC Rule § 76.905(c), however, where multiple dwelling units ("MDUs") are billed as a single customer, each individual unit in the MMU should be counted as a separate household subscriber. We understand the potential sensitivity of this information and request your cooperation in responding to this request under the FCC's rules. The information that you provide will be used by this law firm solely for the purposes of preparing, filing and prosecuting a petition for effective competition at the FCC for Comcast's system(s) serving the Oregon and Washington communities listed on the attached exhibit. None of the information shall be used for any other marketing, advertising or competitive purposes. 'See Time Warner Cable, Inc., DA 11-616, (rel. Apr. 6, 201 1). Ms. Jeanne Danielson January 11, 2012 Para e 2 Please forward the requested information directly to me. if you have any questions regarding the details of'this request, please let me know as soon as possible. Thank you for your prompt attention to this matter. rely, ..C•s cC ' �. �I ac,.�LJ� Frederick W. Giroux Counsel for Comcast Cable Co mmunicatio v, LLC.' Enclosure 1=�nLhc[.Fc;r i��ts Yt=Fk 5�.xsii? iiE2'uG Fiit: P{.i Tk'l±{: Sh:.gt�tti3t ,�•,,s ; sI:.{.:: ¢YFx; Los ng-i-des. :rifi'i Fiai?7:Er o G C Exhibit 2 1776 K STREET NW WASHING -TON, DC 20006 PHONE 202.719.7000 FAX 202,719.7049 7925 JONES BRANCH DRIVE MCLEAN, 'A. 22102 PHONE 703.905.2800 FAX 703.905.2820 www_wileyrein.com February 1, 2013 VIA COURIER Mr. Steven Horvitz Davis Wright Tremaine LLP 1919 Pennsylvania Avenue NW Suite 800 Washington, DC 20006 Re: Frontier Communications Subscriber Figures for Various Communities in Oregon and Washington Dear Mr. Horvitz: Pursuant to the terms of the Confidentiality and Non -Disclosure Agreement by and between Comcast Cable Communications, LLC and Frontier Communications Northwest Inc., dated February 1, 2013 (a copy of which is enclosed herewith), and in accordance with Section 76.907 of the FCC Rules, Frontier hereby submits the number of video subscribers that it serves in specifically identified Oregon and Washington communities. As provided in the Confidentiality and Non -Disclosure Agreement, the enclosed information is highly confidential and proprietary to Frontier and shall not be disclosed except as expressly set forth in the Confidentiality and Non -Disclosure Agreement. If you would like to discuss this further or have any questions, please do not hesitate to contact me. Sincerely. OC12 6 le -A, Brendon M. Pinkard Counsel for Frontier Communications cc: Kevin Saville, Vice President & Associate General Counsel — Frontier CERTIFICATE OF SERVICE I, Deborah Williams, do hereby certify on this 9t" of October, 2013 that a true and correct copy of the foregoing "Reply to Oppositions to Petition for Special Relief' has been sent via U.S. mail, postage prepaid to the following: William Lake, Chief, Media Bureau Michael R. Bradley Federal Communications Commission Lighthouse Law Group Office of the Secretary 1100 Dexter Ave N 445 12th Street, SW Suite 100 Washington, DC 20554 Seattle, WA 98109 Ms. Sandra Chase Ms. Paula Swisher City Clerk Clerk -Treasurer City of Edmonds City of Brier 121 5" Ave N 2901 228" St SW Edmonds, WA 98020 Brier, WA 98036 Mr. Lorenzo Hines Mr. Ned Johnson Finance Director City Attorney City of Lynnwood City of Everett PO Box 5008 2930 Wetmore Ave, Suite 10-C Lynnwood, WA 98046-5008 Everett, WA 98201 Mr. Scott Hugill Ms. Kelly Chelin Administrative Services Director City Clerk 6100 219t", Suite 200 City of Mill Creek Mountlake Terrace, WA 98043 15728 Main Street Mill Creek, WA 98012-1227 Ms. Lorraine Taylor Ms. Christina Boughman Clerk -Treasurer City Clerk City of Woodway City of Mukilteo 23920 113t" Place W 11930 Cyrus Way Woodway, WA 98020 Mukilteo, WA 98275 Elana R. Zana Ogden Murphy Wallace, PLLC 901 Fifth Avenue, Suite 3500 Seattle, WA 98164=2008 Deborah Williams DWT 22663331 v 1 0107080-000049 CABLE FRANCHISE AGREEMENT Between EDMONDS, WASHINGTON :�l COMCAST OF WASHINGTON LLC And COMCAST OF CALIFORNIAXOLOI�ADO/WASHINGTON I, Inc. 2012 TABLE OF CONTENTS Page SECTION 1. Definition of Terms........................................................................................3 1.1 "Access"......................................................................................................3 1.2 "Access Channel"....................................................................................... 3 1.3 "Affiliate"................................................................................................... 3 1.4 "Bad Debt".................................................................................................. 3 1.5 "Basic Service"........................................................................................... 3 1.6 "Cable Act"................................................................................................. 3 1.7 "Cable Operator"........................................................................................ 4 1.8 "Cable Service(s)"...................................................................................... 4 1.9 "Cable System"........................................................................................... 4 1.10 "Channel".................................................................................................... 4 1.11 "City".......................................................................................................... 4 1.12 "Control"..................................................................................................... 4 1.13 "Dwelling Units"........................................................................................ 4 1.14 "FCC"......................................................................................................... 4 1.15 "Franchise"................................................................................................. 4 1.16 "Franchise Area"......................................................................................... 5 1.17 "Gross Revenues"....................................................................................... 5 1.18 Locally Scheduled Original Programming.....................................6 1.19 "Person"...................................................................................................... 6 1.20 "Public Rights -of -Way" or "Rights -of -Way" ............................................. 6 1.21 "School"......................................................................................................7 1.22 "State"......................................................................................................... 7 1.23 "Subscriber" or "Customer"....................................................................... 7 SECTION2. Grant of Authority..........................................................................................8 2.1 Grant........................................................................................................... 8 2.2 Grant of Authority....................................................................................... 8 2.3 Franchise Subject to Federal, State and Local Law .................................... 8 2.4 Use of Rights of Way for non -Cable Service ............................................. 8 2.5 No Rights by Implication............................................................................ 8 2.6 Conveyance of Rights................................................................................. 9 2.7 No Waiver................................................................................................... 9 2.8 Other Ordinances........................................................................................ 9 2.9 Term of Franchise....................................................................................... 9 9 2.10 Effective Date............................................................................................. 2.11 Effect of Acceptance................................................................................. 10 2.12 Reservation of Authority........................................................................... 10 City of Edmonds - Comcast Cable Franchise Agreement i 2.13 Grant Not Exclusive.................................................................................. 10 2.14 Grant of Other Franchises; Competitive Equity ....................................... 10 2.15 Conditions of Sale..................................................................................... 11 2.16 Transfer upon Revocation......................................................................... 11 2.17 Police Powers............................................................................................ I 1 SECTION 3. Construction and Maintenance of the Cable System...................................12 3.1 Permits and General Obligations.............................................................. 12 3.2 Conditions on Occupancy of Public Rights -of -Way ................................ 12 3.3 Safety Requirements................................................................................. 13 3.4 Aerial and Underground Construction...................................................... 13 3.5 Work of Contractors and Subcontractors.................................................. 14 3.6 Construction and Maintenance................................................................. 15 3.7 One Call Notification................................................................................ 15 3.8 Rights -of -Way Vacation........................................................................... 15 3.9 Standards...................................................................................................16 3.10 Stop Work.......... ,................................................................................... 16 3.11 Joint Trenching/Boring............................................................................. 17 3.12 GIS Mapping........................................................................................... 17 3.13 Trimming of Trees and Shrubbery............................................................ 17 3.15 Reservation of Rights-of-Way.................................................................. 17 3.16 Inspection of Facilities.............................................................................. 17 3.17 Private Property ........................................................................................ 17 SECTION 4. Service Obligations......................................................................................19 4.1 General Service Obligation....................................................................... 19 4.2 Complimentary Cable Service.................................................................. 19 4.3 Obscenity.................................................................................................. 20 4.4 Services for the Disabled.......................................................................... 20 4.5 Parental Control Device............................................................................ 20 4.6 No Discrimination..................................................................................... 20 4.7 New Developments................................................................................... 20 SECTION 5. Rates, Fees, Charges and Deposits...............................................................21 5.1 Rate Regulation......................................................................................... 21 5.2 No Rate Discrimination............................................................................ 21 5.3 Low Income Discount............................................................................... 21 5.4 Leased Access Channel Rates...................................................21 5.5 Late Fees................................................................................................... 21 SECTION 6. Customer Service.........................................................................................22 City of Edmonds - Comcast Cable Franchise Agreement ii 6.1 Customer Service Standards..................................................................... 22 6.2 Privacy Protection..................................................................................... 22 SECTION 7. Oversight and Regulation.............................................................................23 7.1 Franchise Fees........................................................................................... 23 7.2 Payments................................................................................................... 23 7.3 Additional Compensation......................................................................... 23 7.4 Quarterly Reports...................................................................................... 23 7.5 Interest Charge on Late Payments............................................................ 23 7.6 No Release................................................................................................ 23 7.7 No Limitation on Taxing Authority.......................................................... 24 7.8 Additional Commitments Not Franchise Fees................... ....................... 24 7.9 Franchise Fee Audit.................................................................................. 24 7.10 Bundled Services...................................................................................... 25 7.11 Maintenance of Books, Records, and Files ............................................... 25 7.12 Performance Evaluations.......................................................................... 27 SECTION 8. Transfer or Renewal of Franchise................................................................28 8.1 Franchise Transfer.................................................................................... 28 8.2 Renewal of Franchise................................................................................ 30 SECTION 9. Insurance and Indemnity..............................................................................31 9.1 Insurance Requirements............................................................................ 31 9.2 Alternative Insurance................................................................................ 32 9.3 Verification of Coverage........................................................................... 32 9.4 Indemnification......................................................................................... 32 9.5 Security..................................................................................................... 33 SECTION 10. System Description and System Facilities.................................................35 10.1 System Description................................................................................... 35 10.2 Technological Improvements.................................................................... 35 10.3 Technical Requirement............................................................................. 35 10.4 Cable System Performance Testing.......................................................... 35 10.5 Additional Tests........................................................................................ 35 10.6 Standby Power.......................................................................................... 36 10.7 Emergency Alert System.......................................................................... 36 SECTION 11. Educational and Governmental Access......................................................37 11.1 Access Channels....................................................................................... 37 11.2 Change in Cable System Technology....................................................... 37 11.3 Triggers for Additional Access Channel ................................................... 37 11.4 Management and Control of Access Channels ......................................... 37 City of Edmonds - Comcast Cable Franchise Agreement iii 11.5 Underutilized Access Channels................................................................ 38 11.6 Access Channel Location.......................................................................... 38 11.7 Support for Access.................................................................................... 38 11.8 Return Connectivity.................................................................................. 39 11.9 Interconnection with Edmonds Community College ................................ 39 SECTION 12. Enforcement of Franchise..........................................................................40 12.1 Notice of Violation or Default.................................................................. 40 12.2 Grantee's Right to Cure or Respond......................................................... 40 12.3 Meeting.................................................................................................... 40 12.4 Options Following Meeting...................................................................... 40 SECTION 13. Liquidated Damages..................................................................................41 13.1 Liquidated Damages................................................................................. 41 13.2 Recovery of Amounts............................................................................... 41 13.3 Cumulative Rights.................................................................................... 41 SECTION 14. Termination of Franchise...........................................................................42 14.1 Revocation......................................................................................... .------ 42 14.2 Grantee Without Fault............................................................................... 42 14.3 Revocation Notice............................................................ ........................ 42 14.4 Revocation Hearing................................................................................. 42 14.5 Findings and Conclusions......................................................................... 43 14.6 Appeal....................................................................................................... 43 14.7 Enforcement in Lieu of Revocation.......................................................... 43 14.8 Technical Violation................................................................................... 43 SECTION 15. Miscellaneous Provisions...........................................................................44 15.1 Authority and Changes in the Law........................................................... 44 15.2 Actions of Parties...................................................................................... 44 15.3 Amendments............................................................................................. 44 15.4 Application Fee......................................................................................... 44 15.5 Attorneys' Fees......................................................................................... 44 15.6 Binding Acceptance.................................................................................. 44 15.7 Captions.................................................................................................... 44 15.8 Costs to be Borne by Grantee................................................................... 44 15.9 Counterparts.............................................................................................. 44 15.10 Entire Franchise...................................................................................... 45 15.11 Force Majeure......................................................................................... 45 15.12 Governing Law....................................................................................... 45 15.13 Equal Employment Opportunity............................................................. 45 City of Edmonds - Comcast Cable Franchise Agreement iv 15.14 Modification........................................................................................ 45 15.15 No Joint Venture................................................................................. 45 15.16 Notices.................................................................................................46 15.17 No Third -Party Beneficiaries.............................................................. 46 15.18 Reservation of Rights.......................................................................... 46 15.19 Preemption......................................................................................... 46 15.20 Recitals................................................................................................ 46 15.21 Severability......................................................................................... 46 15.22 Venue.................................................................................................. 47 15.23 Waiver.................................................................................................47 15.24 Independent Review; Construction..................................................... 47 SignaturePage......................................................................................47 Exhibit A FCC Customer Service Standards....................................................................49 Exhibit B City of Edmonds Public Buildings..................................................50 Exhibit C Educational Facilities..................................................................51 City of Edmonds - Comcast Cable Franchise Agreement v Cable Franchise Agreement This Cable Franchise (hereinafter, the "Franchise") is entered into by and between the City of Edmonds (hereinafter, "the City") and Comcast of Washington, LLC, and Comcast of California/Colorado/Washington I, Inc., corporations duly organized under the applicable laws of the State of Washington (hereinafter, "Grantee"). WHEREAS, The Grantee is operating under two separate legal entities, both Comcast of Washington, LLC and Comcast of California/Colorado/Washington 1, Inc are hereby served under this one Franchise and they shall together be referred to herein as "Grantee". WHEREAS, the City wishes to grant Grantee a nonexclusive franchise to construct, install, maintain, extend and operate a cable communications system in the Franchise Area as designated in this Franchise; WHEREAS, the City is a "franchising authority" in accordance with Title VI of the Cable Act (see 47 U.S.C. §522(10)) and Washington State law; WHEREAS, the Grantee has installed a Hybrid Fiber Coax Cable System that occupies the Rights -of -Way within the Franchise Area, and Grantee desires to use the Hybrid Fiber Coax Cable System to provide Cable Services (as hereinafter defined) in the Franchise Area; WHEREAS, the City has identified the future cable -related needs and interests of the City, has considered the financial, technical and legal qualifications of Grantee, and has determined that Grantee's Cable System is adequate, in a full public proceeding affording due process to all parties; WHEREAS, the City desires to protect and manage the Rights -of -Way, require standards of customer service, receive financial compensation for Grantee's use of the Rights -of - Way as provided by federal law, obtain complimentary Cable Services for public buildings, obtain use of educational and governmental channels, establish certain reporting and record access requirements, and provide for the future cable -related needs of its residents; WHEREAS, the City has determined that the renewal of a nonexclusive cable franchise to Grantee is consistent with the public interest; and WHEREAS, the City and Grantee have reached agreement on the terms and conditions set forth herein and the parties have agreed to be bound by those terms and conditions. NOW, THEREFORE, in consideration of the City's renewal of a franchise to Grantee, Grantee's promise to provide Cable Service to residents of the Franchise Area pursuant to and consistent with the Cable Act (as hereinafter defined), the promises and undertakings herein, and other good and valuable consideration, the receipt and the adequacy of which are hereby acknowledged, City of Edmonds — Comcast Cable Franchise Agreement 1 THE SIGNATORIES DO HEREBY AGREE AS FOLLOWS: The City, having determined that the financial, legal, and technical ability of Grantee is reasonably sufficient to provide the services, facilities, and equipment necessary to meet the future cable -related needs of the community, desires to enter into this Franchise with Grantee for the construction, operation and maintenance of a Cable System on the terms and conditions set forth herein. City of Edmonds — Comcast Cable Franchise Agreement 2 SECTION 1. Definition of Terms For the purpose of this Franchise, capitalized terms, phrases, words, and abbreviations shall have the meanings ascribed to them herein. The word "shall" is always mandatory and not merely directory. 1.1 "Access" means the availability for noncommercial use by various educational and governmental agencies, institutions and organizations in the community, including the City and its designees, of Channels on the Cable System designated for such use as permitted under applicable law: (A) "Educational Access" means Access where Schools are the primary users having editorial control over programming. (B) "Governmental Access" means Access where governmental institutions or their designees are the primary users having editorial control over programming. (C) "Educational and Governmental Access" or "EG Access" means the availability for noncommercial use of a Channel or Channels on the Cable System by various governmental and educational agencies including the City and its designees. 1.2 "Access Channel" means any Channel, or portion thereof, designated for noncommercial Access purposes or otherwise made available to facilitate or transport Access programming. 1.3 "Affiliate" means, when used in connection with Grantee, any Person who owns or controls, is owned by or controlled by, or is under common ownership or control with Grantee. 1.4 "Bad Debt" means amounts lawfully owed by a Subscriber and accrued as revenue on the books of Grantee, but not collected after reasonable efforts by Grantee. 1.5 "Basic Service" means, at a minimum, all signals of domestic television broadcast stations provided to any Subscriber (except a signal secondarily transmitted by satellite carrier beyond the local Franchise Area of such station, regardless of how such signal is ultimately received by the Cable System), any educational and governmental programming required by federal law to be carried on the Basic Service Tier, and any additional Video Programming signals and service voluntarily added to the Basic Service Tier by the Cable Operator. 1.6 "Cable Act" means the Cable Communications Policy Act of 1984, as amended by the Cable Television Consumer Protection and Competition Act of 1992, and as amended by the Telecommunications Act of 1996, and any amendments thereto, 47 U.S.C. § 521 et. seq. City of Edmonds — Comcast Cable Franchise Agreement 3 1.7 "Cable Operator" means any Person or group of Persons, including Grantee, who provide Cable Service over a Cable System and directly or through one or more Affiliates own a significant interest in such Cable System or who otherwise Control or are responsible for, through any arrangement, the management and operation of such a Cable System. 1.8 "Cable Service(s)" means (1) the one-way transmission to Subscribers of (a) video programming, or (b) other programming service, and (2) Subscriber interaction, if any, which is required for the selection or use of such video programming or other programming service, 47 U.S.C. § 522(6). 1.9 "Cable System" means Grantee's facility, consisting of a set of closed transmission paths and associated signal generation, reception, and control equipment that is designed to provide Cable Service which includes video programming and that is provided to multiple Subscribers within a community, but such term does not include (1) a facility that serves only to retransmit the television signals of one or more television broadcast stations; (2) a facility that serves Subscribers without using any public right-of-way; (3) a facility of a common carrier that is subject, in whole or in part, to the provisions of Title II of the federal Communications Act (47 U.S.C. § 201 et seq.), except that such facility shall be considered a cable system (other than for purposes of 47 U.S.C. § 541(c) to the extent such facility is used in the transmission of video programming directly to Subscribers, unless the extent of such use is solely to provide interactive on -demand services; (4) an open video system that complies with § 653 of the Cable Act; or (5) any facilities of any electric utility used solely for operating its electric utility systems, 47 U.S.C. Sec. 522 (7). When used herein, the term "Cable System" shall mean Grantee's Cable System in the Franchise Area. 1.10 "Channel" means a portion of the electromagnetic frequency spectrum which is used in a Cable System and which is capable of delivering a television channel, whether delivered in an analog or digital format. 1.11 "City" means the City of Edmonds, Washington, a municipal corporation. 1.12 "Control" means the ability to exercise de facto or de jure control over day-to- day policies and operations or the management of Grantee's affairs. 1.13 "Dwelling Units" means any building or portion thereof that has independent living facilities, including provisions for cooking, sanitation and sleeping, and that is designed for residential occupancy. 1.14 "FCC" means the Federal Communications Commission or successor governmental entity thereto. hereto. 1.15 "Franchise" means this document and any amendments or modifications City of Edmonds — Comcast Cable Franchise Agreement 4 1.16 "Franchise Area" means the area within the present legal boundaries of the City as of the Effective Date, and shall also include any additions thereto, by annexation or other legal means. 1.17 "Gross Revenues" means any and all revenue derived by Grantee or its Affiliates from the operation of the Cable System in the Franchise Area to provide Cable Services, calculated in accordance with Generally Accepted Accounting Principles ("GAAP"). 1.17.1 "Gross Revenues" shall include but shall not be limited to the following: (a) fees charged for Basic Service; (b) fees charged to Subscribers for any service tier other than Basic Service; (c) fees charged for premium Channel(s), e.g. HBO, Cinemax, or Showtime; (d) fees charged to Subscribers for any optional, per -Channel, or per -program services; (e) charges for installation, additional outlets, relocation, disconnection, reconnection, and change -in-service fees for Cable Service; (f) fees for service calls; (g) rental of Customer equipment, including converters (e.g. set top boxes, high definition converters, and digital video recorders) and remote control devices; (h) advertising sales revenue, minus commissions due to advertising agencies that arrange for the advertising buy, as calculated under GAAP; (i) revenue from leased Access Channel(s); (j) revenues received in connection with the carriage of home shopping Channels; (k) fees for any and all music services that are deemed to be a Cable Service over a Cable System; (1) revenue from the sale of program guides; (m) late payment fees; and City of Edmonds — Comcast Cable Franchise Agreement 5 (n) Franchise fees. 1.17.2 "Gross Revenues" shall not include: (a) Sales of capital assets or sales of surplus equipment; (b) Program launch fees; (c) Any fees or charges collected from Subscribers or other third parties for EG capital support. (d) Bad Debt; provided, however, that all or part of any such Bad Debt that is written off but subsequently collected shall be included in Gross Revenues in the period collected. (e) Any taxes on services furnished by the Grantee which are imposed directly on any Subscriber or user by the State, City or other governmental unit and which are collected by the Grantee on behalf of said governmental unit. (f) The value of the complimentary Cable Services provided herein shall not increase or decrease Gross Revenues for the purpose of calculating Franchise Fees. 1.18 "Locally Scheduled Original Programming" means Government Access or Educational Access programming that is created by the City or their designated Access provider(s) including edited coverage of live programming. Such Locally Scheduled Original Programming shall not be considered as qualifying as such after two (2) cablecasts (initial airing and first repeat). Automated Video Programming filler, such as cablecasts of highways and roads, AM/FM Radio programming, NASA or video bulletin boards does not constitute Locally Scheduled Original Programming that qualifies herein. 1.19 "Person" means any natural person or any association, firm, partnership, joint venture, corporation, limited liability company or other legally recognized entity, whether for - profit or not -for profit, but shall not mean the City. 1.20 "Public Rights -of -Way" or "Rights -of -Way" means the surface of, and the space above and below, any public street, highway, freeway, bridge, land path, alley, court, boulevard, sidewalk, lane, drive, circle or other public right-of-way, including, but not limited to, utility easements, dedicated utility strips, or rights -of -way dedicated for compatible uses now or hereafter held by the City in the Franchise Area, which shall entitle the City and Grantee to the use thereof for the purpose of constructing, installing, operating, repairing, upgrading and maintaining the Cable System. Public Rights -of -Way shall also mean any easement now or hereafter held by the City within the Franchise Area for the purpose of public travel, or for utility or public service use dedicated for compatible uses, and shall include other easements or rights - of -way as shall within their proper use and meaning entitle Grantee to the use thereof for the City of Edmonds — Comcast Cable Franchise Agreement 6 purposes of constructing, installing, operating, and maintaining Grantee's Cable System over existing poles and wires, cables, conductors, ducts, conduits, vaults, manholes, amplifiers, appliances, attachments, and other property as may be ordinarily necessary and appurtenant to the Cable System. 1.21 "School" means any State accredited K-12 educational institution, public or private, but excluding home schools. 1.22 "State" means the State of Washington. 1.23 "Subscriber" or "Customer" means a Person who lawfully receives Cable Service over the Cable System with Grantee's express permission. City of Edmonds — Comcast Cable Franchise Agreement 7 SECTION 2. Grant of Authority 2.1 Grant. The City hereby grants to Grantee under the Cable Act a nonexclusive Franchise authorizing Grantee to construct and operate a Cable System in, along, among, upon, across, above, over, under, or in any manner connected with Public Rights -of -Way within the Franchise Area, and for that purpose to erect, install, construct, repair, replace, reconstruct, maintain, or retain in, on, over, under, upon, across, or along any Public Rights -of -Way and all extensions thereof and additions thereto, such poles, wires, cables, conductors, ducts, conduits, vaults, manholes, pedestals, amplifiers, appliances, attachments, and other related property or equipment as may be necessary or appurtenant to the Cable System. 2.2 Grant of Authority. Subject to the terms and conditions of this Franchise and the Cable Act, the City hereby grants Grantee the right to own, construct, operate and maintain a Cable System along the Rights -of -Way within the Franchise Area, in order to provide Cable Service. No privilege or power of eminent domain is bestowed by this grant; nor is such a privilege or power bestowed by this Franchise. 2.3 Franchise Subject to Federal, State and Local Law. Notwithstanding any provision to the contrary herein, this Franchise is subject to and shall be governed by all applicable provisions now existing or hereafter amended of federal, State and local laws and regulations. 2.4 Ilse .of Rights of Way for non -Cable Service. This Franchise is an express authorization to provide Cable Services only. This Franchise is not a bar to the imposition of any lawful condition on Grantee with respect to non -Cable Services, telecommunications services or information services, whether similar, different or the same. This Franchise does not relieve Grantee of any obligation it may have to obtain from the City an authorization to provide non - Cable Services, telecommunications services or information services or relieve Grantee of its obligation to comply with any such authorization(s) that may be lawfully required. However, this Franchise shall not be read as a concession by Grantee that it needs authorization to provide non -Cable Services. 2.5 No Rights by Implication. No rights shall pass to Grantee by implication. Without limiting the foregoing, by way of example and not limitation, this Franchise shall not include or be a substitute for: 2.5.1 Any other permit or authorization required for the privilege of transacting and carrying on a business within the City that may be required by the ordinances and laws of the City; 2.5.2 Any permit, agreement or authorization required by the City for Rights -of - Way users in connection with operations on or in Rights -of -Way or public property; or 2.5.3 Any permits or agreements for occupying any other property of the City or private entities to which access is not specifically granted by this Franchise. City of Edmonds — Comcast Cable Franchise Agreement 8 2.6 Conveyance of Rights. This Franchise is intended to convey limited rights and interests only as to those Rights -of -Way in which the City has an actual interest. It is not a warranty of title or interest in any Rights -of -Way; it does not provide the Grantee with any interest in any particular location within the Rights -of -Way; and it does not confer rights other than as expressly provided in the grant hereof. 2.7 No Waiver. The failure of the City on one or more occasions to exercise a right or to require compliance or performance under this Franchise, the Cable Act or any other applicable State or federal law shall not be deemed to constitute a waiver of such right or a waiver of compliance or performance by the City nor to excuse Grantee from complying or performing, unless such right or such compliance or performance has been specifically waived in writing. 2.8 Other Ordinances. Grantee agrees to comply with the terms of any lawful, generally applicable local ordinance, including but not limited to Chapter 4.68 of the Edmonds Municipal Code in effect upon adoption of this Franchise. In the event of a conflict between any ordinance and a specific provision of this Franchise, the Franchise shall control, provided however that the Grantee agrees that it is subject to the lawful exercise of the police power of the City. 2.9 Term of Franchise. The term of this Franchise and all rights, privileges, obligations and restrictions pertaining thereto shall be seven (7) years ,(the "Term") from the Effective Date of this Franchise. Upon commencement of the franchise renewal period described in the Cable Act, the parties will meet to discuss a possible extension of this Franchise. If this Franchise expires prior to renewal or termination, the Grantee shall cooperate with the City in maintaining continuity of service by continuing to operate the Cable System under the terms and conditions of this Franchise. 2.10 Effective Date. 2.10.1 This Franchise and the rights, privileges, and authority granted hereunder and the contractual relationship established hereby shall take effect and be in force from and after the effective date of this Franchise. 2.10.2 The effective date of this Franchise shall be the latter of the dates on which it is accepted in writing by Grantee and the City. 2.10.3 Grantee shall file written acceptance of the Franchise along with any accompaniments as required by this Section 2.10.1 with the City Clerk. Such written acceptance shall be accompanied by the certificates of insurance specified in Section 9.3 and the evidence of the Security as specified in Section 9.5 within ninety (90) days of the date of adoption of this Franchise by the City Council, or this Franchise shall be voidable at the option of the City. 2.10.4 The grant of this Franchise shall have no effect on Grantee's duty under the prior franchise, in effect prior to the Effective Date of this Franchise, to indemnify or insure City of Edmonds — Comeast Cable Franchise Agreement 9 the City against acts or omissions occurring during the period that the prior franchise was in effect, nor shall it affect Grantee's liability to pay all Franchise Fees which were due and owed under a prior franchise. 2.11 Effect of Acceptance. By accepting the Franchise, Grantee: (1) acknowledges and accepts the City's legal right to issue and enforce the Franchise; (2) accepts and agrees to comply with each and every provision of this Franchise subject to applicable law; and (3) agrees that the Franchise was granted pursuant to processes and procedures consistent with applicable law, and that it will not raise any claim to the contrary. 2.12 Reservation of Authori . Nothing in this Franchise shall (1) abrogate the right of the City to perform any public works or public improvements of any description, (2) be construed as a waiver of any codes or ordinances of general applicability promulgated by the City, or (3) be construed as a waiver or release of the rights of the City in and to the Public Rights -of -Way. 2.13 Grant Not Exclusive. The Franchise and the rights granted herein to use and occupy the Rights -of -Way to provide Cable Services shall not be exclusive, and the City reserves the right to grant other franchises for similar uses or for other uses of the Rights -of -Way, or any portions thereof, to any Person, or to make any such use itself, at any time during the Term of this Franchise. Any such rights which are granted shall not adversely impact the authority as granted under this Franchise and shall not interfere with existing facilities of the Cable System. 2.14 Grant of Other Franchises: Competitive Equi1y. Any Cable Service Franchise granted by the City shall be nonexclusive and shall not preclude the City from granting other or further Cable Service franchises. The City reserves the right to grant one (1) or more additional Cable Service franchises. The City shall amend this Franchise, as reasonably requested by the Grantee, if it grants additional Cable Service franchises or similar authorizations that contain material terms or conditions which are substantially more favorable or less burdensome to the additional franchise holder than the material terms and conditions herein. A word for word identical franchise or authorization for a competitive entity is not required so long as the regulatory and financial burdens on each entity are generally equivalent. 2.14.1 Notwithstanding any provision to the contrary, at any time prior to the commencement of the Grantee's thirty-six (36) month renewal window under Section 626 of the Cable Communications Policy Act of 1984, as amended, 47 U.S.C. § 546, that a wireline multichannel video provider distributor, legally authorized by State or federal law, makes available for purchase by Subscribers or customers, Cable Services within the City without a Cable Service franchise or other similar lawful authorization granted by the City, then the Grantee shall have a right to request Franchise amendments that relieve it of regulatory burdens that create a competitive disadvantage to the Grantee. In requesting amendments, the Grantee shall file a petition seeking to amend this Franchise. Such petition shall: (a) indicate the presence of such wireline competitor; (b) identify the Franchise terms and conditions for which Grantee is seeking amendments; (c) provide the text of all proposed Franchise amendments to the City, (d) identify all material terms or conditions in the applicable State or federal City of Edmonds — Comcast Cable Franchise Agreement 10 authorization which are substantially more favorable or less burdensome to the competitive entity. 2.15 Conditions of Sale. If a renewal or extension of Grantee's Franchise is denied or the Franchise is lawfully terminated, and the City lawfully acquires ownership of the Cable System or by its actions lawfully effects a transfer of ownership of the Cable System to another party, any such acquisition or transfer shall be at the price determined pursuant to the provisions set forth in Section 627 of the Cable Act. 2.16 Transfer ul2on Revocation. Grantee and the City agree that in the case of a final determination of a lawful revocation of the Franchise, the City shall give Grantee at least one hundred twenty (120) days to effectuate a transfer of its Cable System to a qualified third party. Furthermore, Grantee shall be authorized to continue to operate pursuant to the terms of its prior Franchise during this period. If, at the end of that time, Grantee is unsuccessful in procuring a qualified transferee or assignee of its Cable System which is reasonably acceptable to the City, Grantee and the City may avail themselves of any rights they may have pursuant to federal or State law. It is further agreed that Grantee's continued operation of the Cable System during the one hundred twenty (120) day period shall not be deemed to be a waiver, nor an extinguishment of, any rights of either the City or Grantee. 2.17 Police Powers. Grantee's rights hereunder are subject to the police powers of the City to adopt and enforce ordinances necessary to the safety, health and were of the public, and Grantee agrees to comply with all applicable laws, ordinances and regulations lawfully enacted pursuant to the police powers of the City, or hereafter enacted in accordance therewith, by the City or any other legally constituted governmental unit having lawful jurisdiction over the subject matter hereof. The City reserves the right to exercise its police powers, notwithstanding anything in this Franchise to the contrary. City of Edmonds — Comcast Cable Franchise Agreement 11 SECTION 3. Construction and Maintenance of the Cable System 3.1 Permits and General OblisEations. Grantee shall be responsible for obtaining, at its own cost and expense, all permits, licenses, or other forms of approval or authorization necessary to construct, operate, maintain or repair the Cable System, or any part thereof, prior to the commencement of any such activity. Construction, installation, and maintenance of the Cable System shall be performed in a safe manner using materials that meet or exceed industry standards. All facilities, poles, conduits, cables, and equipment installed by Grantee for use in the Cable System in accordance with the terms and conditions of this Franchise shall be located so as to minimize interference with the designated use of the Public Rights -of -Way at the time of Cable System facilities installation. 3.2 Conditions on Occupancy of Public Ri hts-of Wa . 3.2.1 Relocation at Request of the City. Except as provided herein, upon thirty (30) days prior written notice to Grantee, the City shall have the right to require Grantee to relocate any part of Grantee's Cable System within the Public Rights -of -Way when the safety, health or welfare of the public requires such change, and the expense thereof shall be paid by Grantee. The City is not required to provide thirty (30) days prior written notice in the event of an emergency. Should Grantee fail to remove or relocate any such facilities by the date established by the City, the City may remove or relocate such facilities, and the expense thereof shall be paid by Grantee, including all costs and expenses incurred by the City due to Grantee's delay. If the City requires Grantee to relocate its facilities located within the Public Rights -of - Way, the City shall make a reasonable effort to provide Grantee with an alternate location within the Public Rights -of -Way. This Section 3.2.1 does not apply to overhead facilities that are converted to underground facilities, consistent with Section 3.4. If public funds are available to any Person using such Public Rights -of -Way for the purpose of defraying the cost of any of the foregoing, the City shall upon written request of Grantee make application for such funds on behalf of Grantee. 3.2.2 Temporary Relocation at Request of Third Party. Grantee shall, upon reasonable prior written request of any Person holding a permit issued by the City to move any structure, temporarily move its facilities to permit the moving of such structure; provided (i) Grantee may impose a reasonable charge on any Person for the movement of its facilities, and such charge may be required to be paid in advance of the movement of its wires or cables; (ii) Grantee is granted a permit for such work by the -City if a permit is needed; and (iii) Grantee is given not less than ten (10) business days advance written notice to arrange for such temporary relocation. 3.2.3 Restoration of Ri is -of -Way_. Whenever Grantee disturbs the surface of any Rights -of -Way for any purpose, Grantee shall promptly restore the Rights -of -Way to a condition reasonably comparable to the condition of the Rights -of -Way immediately prior to such disturbance. When any opening is made by Grantee in a hard surface pavement in any Rights -of -Way, Grantee shall promptly refill the opening and restore the surface as required by its permit. If Grantee fails to promptly restore the Rights -of -Way, the City may, after providing City of Edmonds — Comeast Cable Franchise Agreement 12 reasonable notice to Grantee, refill or repave any opening made by Grantee in the Rights -of - Way, and the reasonable expense thereof shall be paid by Grantee. The City may, after providing reasonable notice to Grantee, repair any work done by Grantee that, in the determination of the City, does not conform to applicable the City specifications. The reasonable cost thereof, including the costs of inspection and supervision, shall be paid by Grantee. 3.3 Safety Requirements. The Grantee shall, at its own cost and expense, undertake all necessary and appropriate efforts to maintain its work sites in a safe manner in order to prevent accidents that may cause damage or injuries. All work undertaken on the Cable System shall be performed in substantial accordance with applicable FCC or other federal and State regulations. The Cable System shall not unreasonably endanger or interfere with the safety of Persons or property in the Public Rights -of -Way. 3.4 Aerial and Underground Construction. If all of the distribution lines of all of the wireline service providers, such as telecommunications service providers, as defined in RCW 35.99.010, a utility service provider or a Cable Operator (collectively "Service Providers") in any portion of the Franchise Area are underground, Grantee shall place its Cable System's distribution cables underground within that area; provided that such underground locations are actually capable of accommodating Grantee's cable and other equipment without technical degradation of the Cable System's signal quality. In any portion(s) of the Franchise Area where the distribution lines of any of the respective Service Providers are both aerial and underground, Grantee shall have the discretion to construct, operate, and maintain all of its distribution cables, or any part thereof, aerially or underground. In areas where a Service Provider's wiring is aerial, Grantee may install aerial cable, except when a property owner or resident requests underground installation and agrees to bear the additional cost in excess of aerial installation. If funds exist, are set aside for such purpose, or provided by a third party, Grantee shall be entitled to seek reimbursement for its share of funds to offset the cost of placing its facilities underground. Grantee shall utilize existing conduit wherever possible. 3.4.1 The City shall not be required to obtain easements for Grantee. Grantee shall, to the extent economically feasible, participate with other providers in joint trench projects to relocate its overhead facilities underground and remove its overhead facilities in areas where utilities are being converted to underground facilities. 3.4.2 Nothing in this Section shall be construed to require Grantee to construct, operate, or maintain underground any ground -mounted appurtenances such as Customer taps, line extenders, system passive devices, amplifiers, power supplies, fiber splices, nodes, pedestals, or other related equipment. 3.4.3 In the event of a City sponsored facilities relocation project that requires conversion of overhead facilities to underground for purposes of health, safety or public welfare, Grantee agrees to bear the costs of converting Grantee's Cable System from an overhead system to an underground system as follows: City of Edmonds — Comcast Cable Franchise Agreement 13 A. Utility Trench and Vault/Pedestal Engineering: To ensure proper space and availability in the supplied joint trench, Grantee shall only pay for the work hours necessary to complete Cable System related engineering coordination with the other utilities involved in the project, if any. B. Conduit and Vaults/Pedestals Placement: Grantee shall only pay for the direct cost of labor and materials it takes to place its conduits and vaults/pedestals in the supplied joint trench and/or solo cable trench as follows: 1. If the City contractor is completing this task, Grantee shall only pay the direct costs in accordance with Grantee's approved labor and materials exhibits at the time of the project. 2. If the direct costs of Grantee's approved labor and materials exhibits are not agreeable to the City or its contractor, Grantee shall have the option to hire its own contractor(s) to complete the work in accordance with Grantee's approved labor and materials exhibits at the time of the project. 3. If Grantee chooses to hire its own contractor(s), the City and its contractor(s) are responsible for coordinating with Grantee's contractor(s) to provide reasonable notice and time to complete the placement of Grantee's conduits and vaults/pedestals in the supplied joint trench. C. Within the conversion area, Grantee shall not be responsible for any on -site coordination and performance of traffic control, trenching, backfill, and restoration, unless it is work related to solo cable trench. In those areas, Grantee shall pay the direct cost of labor and materials in accordance with the provisions listed in Section 3.4.3 B above. 3.4.4 In the event of a Local Improvement District (LID) project that requires relocation or an underground conversion of Grantee's facilities, Grantee shall be reimbursed by the LID funding for all expenses incurred as a result of the project. 3.4.5 In the event an underground conversion of cable facilities is required as part of the street improvement condition(s) of a new subdivision and/or development, the developer shall be responsible for all time and material costs associated with the conditioned underground conversion of cable facilities. 3.4.6 Grantee shall utilize existing poles and conduit wherever possible. 3.5 Work of Contractors and Subcontractors. Grantee's contractors and subcontractors shall be licensed and bonded in accordance with the -!-,City's Ordinances, City of Edmonds — Comcast Cable Franchise Agreement 14 regulations and requirements. Work by contractors and subcontractors is subject to the same restrictions, limitations and conditions as if the work were performed by Grantee. Grantee shall be responsible for all work performed by its contractors and subcontractors and others performing work on its behalf as if the work were performed by it and shall ensure that all such work is performed in compliance with this Franchise and applicable law. Grantee shall be jointly and severally liable for all property and personal damages and for correcting all damage caused by any contractor or subcontractor working on Grantee's behalf. 3.6 Construction and Maintenance. 3.6.1 Subject to applicable laws and this Franchise, Grantee shall perform all maintenance, construction, repair and upgrades necessary for the operation of its Cable System in the Rights -of -Way. All work regarding Grantee's System shall, regardless of who performs the work, be and remain Grantee's responsibility. 3.6.2 Grantee's Cable System shall be constructed and maintained in such a manner as not to interfere with sewers, water pipes or any other property of the City, or with any other pipes, wires, conduits, pedestals, structures or other facilities that may have been laid in Rights -of -Way by, or under, the City's authority. 3.6.3 Grantee shall provide and use any equipment necessary to control and carry Grantee's signals so as to prevent damage to the City's property or property belonging to any Person. Grantee, at its own expense, shall repair, renew, change and improve its facilities and equipment to keep them in good repair and in a safe and presentable condition. 3.6.4 Grantee's Cable System shall be located, erected and maintained so as not to endanger the lives of Persons, or to unnecessarily hinder or obstruct the free use of Rights -of - Way or other public property. 3.6.5 Grantee shall give reasonable notice to private property owners of construction work in adjacent Rights -of -Way. 3.6.6 In the event that emergency repairs are necessary, Grantee shall notify the City of the repairs made on the next business day. Grantee may initiate such emergency repairs and shall apply for appropriate permits within two (2) business days after discovery of the emergency, or as soon as reasonably practical. 3.7 One Call Notification. Prior to performing any work in the Rights -of -Way, Grantee shall follow established procedures, including contacting the Utility Notification Center in Washington and comply with all applicable State statutes. Grantee shall also comply with generally applicable ordinances and permitting requirements before excavating in the Rights -of - Way. 3.8 Rights -of -Way Vacation. If any Rights -of -Way or portion thereof used by Grantee is vacated by the City during the Term of this Franchise, unless the City specifically reserves to Grantee the right to continue the use of vacated Rights -of -Way, Grantee shall, City of Edmonds — Comcast Cable Franchise Agreement 15 without delay or expense to the City, remove its facilities from such Rights -of -Way and restore, repair or reconstruct the Rights -of -Way where such removal has occurred. In the event of failure, neglect or refusal of Grantee to restore, repair or reconstruct such Rights -of -Way after thirty (30) days written notice from the City, the City may do such work or cause it to be done, and the reasonable cost thereof shall be paid by Grantee within thirty (30) days of receipt of an invoice and documentation. 3.9 Standards. All work authorized and required hereunder shall be done in a safe, thorough and workmanlike manner. Grantee must comply with all federal, State and local safety requirements, rules, regulations, laws and practices, and deploy all necessary devices as required by applicable law during construction, operation and repair of its Cable System. By way of illustration and not limitation, Grantee must comply with the National Electrical Code, National Electrical Safety Code and Occupational Safety and Health Administration (OSHA) Standards in effect at the time of the work being performed. 3.9.1 Grantee shall ensure that all cable drops are properly bonded and grounded at the home, consistent with applicable code requirements. All non -conforming or non -performing cable drops shall be replaced by Grantee as necessary. 3.9.2 Grantee shall endeavor to maintain all equipment lines and facilities in an orderly manner, including, but not limited to, the removal of all bundles of unused cable. 3.9.3 All installations of equipment, lines and facilities shall be installed in accordance with good engineering practices and of sufficient height to comply with all federal, State and local regulations, ordinances and laws. 3.9.4 Any opening or obstruction in the Rights -of -Way or other public places made by Grantee in the course of its operations shall be guarded and protected by Grantee at all times by the placement of adequate barriers, fences or boarding, the bounds of which, during periods of dusk and darkness, shall be clearly marked and visible at night. 3.9.5 Grantee and the City agree that nothing in this Franchise shall give Grantee the right to construct new poles without prior the City approval. Furthermore, nothing contained in this Franchise gives Grantee a right of pole attachment to the City facilities or facilities owned by third parties. 3.10 Stap_Work. On notice from the City that any work is being conducted contrary to the provisions of this Franchise, or in an unsafe or dangerous manner as determined by the City, or in violation of the terms of any applicable permit, laws, regulations, ordinances or standards, the work may immediately be stopped by the City. The stop work order shall: 3.10.1 Be in writing; 3.10.2 Be given to the Person doing the work and be posted on the work site; 3.10.3 Be sent to Grantee by overnight delivery at the address given herein; City of Edmonds — Comcast Cable Franchise Agreement 16 3.10.4 Indicate the nature of the alleged violation or unsafe condition; and 3.10.5 Establish conditions under which work may be resumed. Grantee shall comply immediately with any stop work order issued by the City. 3.11 Joint Trencbing/Borin. To the extent it is technically and economically feasible, Grantee shall joint trench or share bores or cuts and work with other providers (such as, but not limited to, telecommunications, gas and electric companies), licensees, permittees and franchisees so as to reduce the number of Right -of -Way cuts within the City. 3.12 GIS Mapping. Upon thirty (30) days written request by the City, Grantee shall provide a route map of those basic portions of the Cable System that are located within the Public Right -of -Way in either a digital format or hard copy. The format of the data for overlaying on the City's GIS mapping system shall utilize NAD 83 as the horizontal datum. The data shall indicate overhead cables and underground cables. 3.13 Trimming of Trees and Shrubbery. Grantee shall have the authority to trim trees or other natural growth interfering with, damaging, or restricting access to any of its Cable System facilities in the Rights -of -Way. All such trimming shall be done at Grantee's sole cost and expense. Grantee shall be responsible for any damage caused by such trimming and shall make every attempt to trim such trees and shrubbery in a fashion that maintains their aesthetic appeal. Grantee shall comply with all local laws and regulations with respect to trimming of trees and shrubbery and with all generally applicable landscaping regulations. The Grantee shall be responsible for all debris removal associated with any such activities under this Section 3.13. 3.15 Reservation of Ri hts-of-Wa . Nothing in this Franchise shall prevent the City or public utilities from constructing any public work or improvement in the Public Rights -of - Way. All such work shall be done insofar as reasonably practicable so as not to obstruct, injure or prevent the use and operation of Grantee's Cable System. 3.16 Inspection of Facilities. Upon reasonable notice, the City may inspect any of Grantee's Facilities or equipment within the Rights -of -Way and on other public property. If an unsafe condition is found to exist, the City, in addition to taking any other action permitted under applicable law, may order Grantee to make the necessary repairs and alterations specified therein forthwith to correct the unsafe condition by a time the City establishes. The City has the right to inspect, repair and correct the unsafe condition if Grantee fails to do so, and to reasonably charge Grantee therefor. 3.17 Private Property 3.17.1 Notice of Entry on Private Property. Except in emergency situations, at least twenty-four (24) hours prior to entering private property to perform new plant construction or reconstruction, a notice indicating the nature and location of the work to be performed shall be physically posted upon the affected property. Grantee shall make a good faith effort to comply with the property owner/resident's preferences, if any, on location or placement of underground City of Edmonds — Comcast Cable Franchise Agreement 17 installations within the easements allowing Grantee's presence (excluding aerial cable lines utilizing existing poles and existing cable, power or phone paths), consistent with sound engineering practices. 3.17.2 Restoration of Pro ertv. After performance of work, Grantee shall restore private property as nearly as practicable to its condition prior to construction. City of Edmonds — Comcast Cable Franchise Agreement 18 SECTION 4. Service Obligations 4.1 General Service Obligation. Grantee shall make Cable Service available to every residential dwelling unit within the Franchise Area where the minimum density is at least thirty-two (32) Dwelling Units per strand mile in areas served by overhead facilities and sixty (60) Dwelling Units per strand mile in areas served by underground facilities. Subject to this density requirement, Grantee shall offer Cable Service at standard installation rates to all new Dwelling Units or previously unserved Dwelling Units located within one hundred fifty (150) aerial feet or sixty (60) underground trench feet of the Grantee's distribution cable. Grantee may elect to provide Cable Service to areas not meeting the above density and distance standards. Grantee may impose an additional charge in excess of its regular installation charge for any service installation requiring a line extension or a drop in excess of the above standards. Any such additional charge shall be the fully allocated cost of the installation that exceeds the standards set forth above. 4.2 Cam limenta Cable Service. Historically, Grantee has provided complimentary Cable Service to municipal buildings, fire stations, police stations, Schools and libraries throughout the Franchise Area. The Cable Service described herein is a voluntary initiative that Grantee agrees to continue throughout the Term of this Franchise. As part of Grantee's voluntary initiative, Grantee will provide, upon request, without charge, for service or installation, one outlet of Basic and Expanded Basic Service, or the substantive equivalent thereof, including all necessary equipment to those buildings listed in Exhibits `B" and "C", and any future sites that are owned or leased by the City for administrative purposes, fire and police stations, Schools and libraries, provided that they are located within 150 aerial feet (a Standard Installation) of its Cable System. Grantee shall not be required to provide complimentary Cable Service to those buildings or portions of buildings that are not owned or leased by the City, that are not occupied and used by and for governmental administrative or educational purposes (i.e. utility offices, storage facilities, etc.) or where it would normally enter into a commercial contract to provide Cable Service, such as a prison/jail or a golf course. In instances where the City is leasing and occupying the building, the City shall be responsible for acquiring any necessary right of entry agreement and paying any associated fees that may be required by the building's owner. If the City wishes to discontinue its use of this service, it is responsible for the return of any and all equipment to the Grantee. The City and/or its designees are responsible for all Grantee's on premise equipment. The Cable Service provided in accordance with this subsection may be distributed beyond the originally installed outlet without authorization from Grantee. If additional outlets are requested, the building owner and/or occupant shall be required to pay the usual installation fees associated therewith; but no recurring monthly fees. To the extent that complimentary service is provided, there shall be no offset against Franchise Fees for such service. Outlets of Cable Service provided in accordance with this Section 4.2 may be used to distribute Cable Services throughout such buildings; provided such distribution can be accomplished without causing Cable System disruption and general technical standards are maintained. Such outlets may only be used for lawful purposes consistent with Grantee's regular service practices. City of Edmonds — Comcast Cable Franchise Agreement 19 4.2.1 In the event that there is another wireline service provider (or providers) providing Cable Service within the City, the decision of which service provider will provide the complimentary service shall be decided on a case by case basis in an effort to maintain equitable burdens on each provider. 4.2.2 The Cable Service provided herein, shall not be used for commercial purposes, and the City shall take reasonable steps to limit display of non-EG in public areas. In addition, the City shall take reasonable precautions to prevent any inappropriate use of the Cable Service or the Cable System that could result in damage to the Cable System. 4.3 Obscenity. Grantee shall not transmit, or permit to be transmitted, over any Channel subject to its editorial control any programming that is obscene under applicable federal, State or local laws. 4.4 Services for the Disabled. Grantee shall comply with the Americans with Disabilities Act and any amendments or successor legislation thereto. 4.5 ParentaI Control Device. Upon request by any Subscriber, Grantee shall make available at no charge a parental control or lockout device, traps or filters to enable a Subscriber to control access to both the audio and video portions of any Channels. Grantee shall inform its Subscribers of the availability of the lockout device at the time of their initial subscription and periodically thereafter. 4.6 No Discrimination. Neither Grantee nor any of its employees, agents, representatives, contractors, subcontractors, or consultants, nor any other Person, shall discriminate or permit discrimination between or among any Persons in the availability of Cable Services provided in connection with the Cable System in the Franchise Area. It shall be the right of all Persons to receive all available services provided on the Cable System so long as such Person's financial, and other business obligations to Grantee are satisfied. Grantee shall not however be required to continue service to a Subscriber who cannot meet their financial obligations to Grantee or who is verbally or physically abusive, harassing, or threatening to Grantee or any of its employees, agents, representatives, contractors, subcontractors, or consultants. Nothing contained herein shall prohibit Grantee from offering bulk discounts, promotional discounts, package discounts, or other such pricing strategies as part of its business practice. 4.7 New Developments. The City shall provide Grantee with written notice of the issuance of formal approvals for new subdivisions and/or planned developments within the Franchise Area requiring underground installation and/or conversion of cable facilities as part of the approval condition(s). The City agrees to require the developer, as a condition of issuing land use and building permits, to give Grantee access to all open trenches for deployment of cable facilities throughout the development and at least ten (10) business days written notice of the date of availability of open trenches. The developer shall be responsible for the digging and backfilling of all trenches. Grantee shall be responsible for engineering and deployment of labor relative to its installation of cable facilities within the development. City of Edmonds — Comcast Cable Franchise Agreement 20 SECTION 5. hates, Fees, Charges and Deposits 5.1 Rate Regulation. All of Grantee's rates and charges related to Cable Services shall be subject to regulation by the City to the full extent authorized by applicable federal, State and local laws. Grantee shall notify both the City and its Customers of any changes to its rates in conformance with federal law. 5.2 No Rate Discrimination. All rates and charges shall be published (in the form of a publicly available rate card), and shall be nondiscriminatory for all Persons of similar classes, under similar circumstances and conditions and without regard to neighborhood or income. Nothing herein shall be construed to prohibit: The temporary reduction or waiving of rates or charges in conjunction with valid promotional campaigns; The offering of reasonable discounts to similarly situated Persons; The offering of bulk discounts for multiple Dwelling Units. 5.3 Low Income Discount. Grantee has historically granted a 30% discount to Subscribers who are low income and are aged 65 years or older or disabled to its Basic Cable Service (provided they are not already receiving a package discount and provided further they are the legal owner or lessee/tenant of the dwelling unit). Grantee, as a voluntary initiative, is encouraged to continue to offer a discount to these individuals. For purposes of this discount, Subscribers are considered low income if their combined disposable income from all sources does not exceed the Housing and Urban Development Standards for the Seattle/Everett Area for the current and preceding calendar year. As of the Effective Date of this Franchise, Grantee is offering this low income discount as described herein. 5.4 Leased Access Channel Rates. Grantee shall offer Leased Access Channel capacity on such terms and conditions and rates as may be negotiated with each lessee, subject to the requirements of Section 612 of the Cable Act. Upon request, Grantee shall provide a complete schedule of current rates and charges for any and all Leased Access Channels or portions of such Channels. 5.5 Late Fees. For purposes of this subsection, any assessment, charge, cost, fee or sum, however characterized, that Grantee imposes upon a Subscriber solely for late payment of a bill is a late fee and shall be applied in accordance with State law. City of Edmonds — Comcast Cable Franchise Agreement 21 SECTION 6. Customer Service 6.1 Customer Service Standards. Customer Service requirements are set forth in Exhibit A, which shall be binding unless amended by written consent of the parties. 6.2 Privacy Protection. Grantee shall comply with all applicable federal and State privacy laws, including Section 631 of the Cable Act and regulations adopted pursuant thereto. City of Edmonds — Comcast Cable Franchise Agreement 22 SECTION 7. Oversight and Regulation 7.1 Franchise Fees. Grantee shall pay to the City a Franchise Fee in an amount equal to five percent (5%) of Gross Revenues derived from the operation of the Cable System to provide Cable Service in the Franchise Area ("Franchise Fee"). In accordance with Title VI of the Cable Act, the twelve (12) month period applicable under the Franchise for the computation of the Franchise Fee shall be a calendar year provided, however, that Grantee shall not be compelled to pay any higher percentage of Franchise Fees than any other Cable Operator providing Cable Service in the same portion of the Franchise Area. If during the Term of this Franchise, the FCC, federal or State government, or the courts change the amount a City can collect for Franchise Fees, then this Franchise shall be amended and such change shall be imposed on all similarly situated Cable Operators operating in the same portion of the Franchise Area. Franchise Fees are not a tax. 7.2 Payments. The payment of Franchise Fees shall be made on a quarterly basis and shall be due forty-five (45) days after the close of each calendar quarter. Grantee shall be allowed to submit or correct any payments that were inadvertently omitted, provided such correction is made within ninety (90) days following the close of the calendar quarter for which such payments were applicable, without incurring any interest expenses pursuant to Section 7.5. At the City's option, if there are overpayments of Franchise Fees, the City may choose to either refund any such overpayments to Grantee, or Grantee shall withhold future Franchise Fee payments until such time as said overpayment is recovered. If the City chooses the option to refund such overpayments, then no interest shall accrue on such overpayments provided the City refunds the overpayments within sixty (60) days' notice from Grantee. Notwithstanding the foregoing, the parties may agree on a different timeframe or terms of repayment. 7.3 Additional Compensation. In the event that Franchise Fees are prohibited by any law or regulation, Grantee shall pay to the City that amount, if any, which is required in accordance with applicable law. 7.4 Quarterly Reports. Each Franchise Fee payment shall be accompanied by a report prepared by a representative of Grantee showing the basis for the computation of the Franchise Fees paid during that period. 7.5 Interest Charge on Late Payments. Late payments for any Franchise Fees due pursuant to this Section, EG Fees due pursuant to Section 11.7 and liquidated damages due pursuant to Section 13.1.1 shall be subject to interest at the then -current rate set forth in RCW 19.52.020, which as of the date of execution of this Franchise is twelve percent (12%) per annum from the date that such payment is due. 7.6 No Release. The City's acceptance of payment shall not be construed as an agreement that the amount paid was correct, nor shall acceptance be construed as a release of any claim which the City may have for additional sums due under this Franchise. The period of limitation for recovery of Franchise Fees payable hereunder shall be six (6) years from the date on which payment by Grantee was due. City of Edmonds — Comeast Cable Franchise Agreement 23 7.7 No Limitation on Taxing Authority. Nothing in this Franchise shall be construed to limit any authority of the City to impose any tax, fee, or assessment of general applicability. Nothing in this Franchise is intended to preclude Grantee from exercising any right it may have to challenge the lawfulness of any tax, fee, or assessment imposed by the City or any State or federal agency or authority, or intended to waive any rights the Grantee may have under 47 U.S.C. § 542. 7.8 Additional Commitments Not Franchise Fees. No term or condition in this Franchise shall in any way modify or affect Grantee's obligation to pay Franchise Fees. Although the total sum of Franchise Fee payments and additional commitments set forth elsewhere in this Franchise may total more than five (5%) of Grantee's Gross Revenues in any 12-month period, Grantee agrees that the additional commitments regarding EG funding and Access Channels are excluded from the definition of Franchise Fees herein and are not Franchise Fees, nor are they to be offset or credited against any Franchise Fee payments due to the City. Additionally, complimentary Cable Service, as described in Section 4.2, shall not be offset against Franchise Fees either, unless otherwise mutually agreed upon by Grantee and the City. The City and Grantee agree that any utility tax, business and occupation tax or similar tax shall be in addition to any Franchise Fees required herein and there shall be no offset against Franchise Fees subject to applicable law. The Grantee shall notify the City prior to passing through any franchise related costs to customers of its intent to pass through these costs. The City may waive the franchise related requirement if, in the City's opinion, the increase in rates would be a burden on the Subscribers. 7.9 Franchise Fee Audit. 7.9.1 Upon thirty (30) days prior written notice, but not more often than once each calendar year, the City shall have the right to inspect Grantee's financial records necessary to enforce the provisions of the Franchise and to calculate any amounts determined to be payable pursuant to this Franchise. Provided Grantee cooperates in making all relevant records available upon request, the City will in good faith attempt to complete each audit within six (6) months, and the audit period shall not be any greater than the previous three (3) years, unless the City has information relating to previous years beyond the three (3) years which, in its reasonable judgment, raises doubt as to the accuracy of payments made under this or previous franchises, in which case an additional three (3) years may be audited. If the audit shows that there has been an underpayment of Franchise Fees by five percent (5%) or more in a calendar year, then Grantee shall pay the cost of the audit, such amount not to exceed Fifteen Thousand Dollars ($15,000). 7.9.2 Upon the completion of any such audit by the City, the City shall provide to Grantee a final report setting forth the City's findings in detail, including any and all substantiating documentation. In the event of an alleged underpayment, Grantee shall have thirty (30) days from the receipt of the report to provide the City with a written response agreeing to or refuting the results of the audit, including any substantiating documentation. Based on these reports and responses, the parties shall seek to agree upon a "Final Settled Amount." For purposes of this Section, the term "Final Settled Amount(s)" shall mean the agreed upon underpayment, if any, by Grantee to the City. If the parties cannot agree on a "Final Settled City of Edmonds — Comcast Cable Franchise Agreement 24 Amount," either party may bring an action to have the disputed amount determined by a court of law. 7.9.3 Any "Final Settled Amount(s)" due to the City as a result of such audit shall be paid to the City by Grantee within sixty (60) days from the date the parties agree upon the "Final Settled Amount." Once the parties agree upon a Final Settled Amount and such amount is paid by Grantee, the City shall have no further rights to audit or challenge the payment for that period. If it was found that there was an underpayment of Franchise Fees pursuant to this Section, Grantee shall pay, in addition to the amount due, interest, calculated from the date the underpayment was originally due until the date payment is made by Grantee. 7.9.4 In the event the "Final Settled Amount(s)" is an overpayment by Grantee, the City shall either reimburse Grantee within sixty (60) days of the date the parties agree upon the Final Settled Amount or, upon Grantee's approval, the City may choose to have Grantee withhold future Franchise Fee payments until such time as said overpayment is recovered. If the City fails to refund the overpayment to Grantee within sixty (60) days, then interest at the rate specified in Section 7.5 shall accrue beginning on the sixty-first (61 st) day following the determination of the Final Settled Amount. 7.10 Bundled Services. If Cable Services subject to the Franchise Fee required under this Section 7 are provided to Subscribers in conjunction with Non Cable Services, the Franchise Fee shall be applied only to the Gross Revenues of the Cable Services, as reflected on the books and records of Grantee in accordance with GAAP. Grantee shall equitably allocate charges for Cable/Non Cable Services so as not to unfairly diminish Franchise Fees to the City. 7.11 Maintenance of Books. Records, and Files. 7.11.1 Books and Records. Throughout the Term of this Franchise, Grantee agrees that the City, upon not less than ten (10) days written notice to Grantee, may review Grantee's books and records necessary to determine compliance with the terms of this Franchise. The review of such books and records shall occur at Grantee's business office (unless a substitute location is otherwise agreed upon), during normal business hours, and without unreasonably interfering with Grantee's business operations. Such books and records shall also include any records required to be kept in a public file by Grantee pursuant to the rules and regulations of the FCC. All such documents pertaining to financial matters that may be the subject of an inspection by the City shall be retained by Grantee for a minimum period of six (6) years. 7.11.2 File for Public Insl2ection. Throughout the Term of this Franchise, Grantee shall maintain a file available for public inspection which shall include all documents required pursuant to the FCC's rules and regulations. The public inspection file shall be maintained at Grantee's business office and will be available to the public during normal business hours. City of Edmonds — Comcast Cable Franchise Agreement 25 7.11.3 Proprietary Information. Notwithstanding anything to the contrary set forth in this Section, Grantee shall not be required to disclose information that it reasonably deems to be proprietary or confidential in nature. The City agrees to keep confidential any proprietary or confidential books or records to the extent permitted by law. Grantee shall be responsible for clearly and conspicuously identifying the work as confidential or proprietary, and shall provide upon request a brief written explanation as to why such information is confidential and how it may be treated as such under state and federal law. Grantee shall not be required to provide Subscriber information in violation of Section 631 of the Cable Act or any other applicable federal or State privacy law. For purposes of this Section 7.11, the terms "proprietary or confidential" include, but are not limited to, information relating to the Cable System design, Customer lists, marketing plans, financial information unrelated to the calculation of Franchise Fees or rates pursuant to FCC rules, or other information that is reasonably determined by Grantee to be competitively sensitive. In the event that the City receives a public records request under RCW 42.56 or similar law for the disclosure of information Grantee has designated as confidential, trade secret or proprietary, the City shall promptly provide notice of such disclosure so that Grantee can take appropriate steps to protect its interests. Nothing in the Section 7.11.3 prohibits the City from complying with RCW 42.56, or any other applicable law or court order requiring the release of public records. Grantee shall reimburse the City for any fines or penalties imposed on the City for failure to disclose such records. 7.11.4 Records Required. Upon written request, but no more frequently than once a year, the City may request a report which may include any or all of the following, depending on the needs of the City: (A) Records of all written complaints received by Grantee for a period of up to three (3) years. The term "complaint" as used herein refers to escalated concerns about any aspect of the Cable System or Grantee's cable operations; (B) Records of outages for the previous year, indicating date, duration, area, and the number of Subscribers affected, type of outage, and cause; (C) Records of service calls for repair and maintenance for the previous year, indicating the date and time service was required, the date of acknowledgment, the date and time service was scheduled (if it was scheduled), and the date and time service was provided, and (if different) the date and time the problem was resolved; (D) Records of installation/reconnection and requests for service extension for the previous year, indicating the date of request, date of acknowledgment, and the date and time service was extended; City of Edmonds — Comcast Cable Franchise Agreement 26 (E) If specifically requested by the City: The most recent annual report; 2. The number of Subscribers with Basic Service; and 3. Such other reports with respect to its local operation as are necessary to monitor compliance with this Franchise. 7.12 Performance Evaluations. Upon written notification, the City may hold performance evaluation sessions no more than once every twelve months to ensure proper performance of the provisions of this Franchise. 7.12.1 All evaluation sessions shall be open to the public. 7.12.2 Topics which may be discussed at any evaluation session include, but are not limited to, Subscriber figures for each classification of service, construction issues, Cable Service rate structures, Franchise Fee payments, liquidated damages, free or discounted Cable Service, application of new technologies, Cable System performance, Cable Services currently provided and programming offered, future plans of Grantee for new services or programs, Subscriber Complaints, privacy, modifications to this Franchise, judicial and FCC rulings, line extension policies and the City's or Grantee's rules; provided that nothing in this subsection shall be construed as requiring the renegotiation of this Franchise. 7.12.3 During evaluations under this Section 7.12, Grantee shall fully cooperate with the City and shall provide such information and documents as the City may reasonably require to perform the evaluation. City of Edmonds — Comcast Cable Franchise Agreement 27 SECTION 8. Transfer or Renewal of Franchise 8.1 Franchise Transfer. Subject to Section 617 of the Cable Act, the Cable System and this Franchise shall not be sold, assigned, transferred, leased or disposed of, either in whole or in part, either by involuntary sale or by voluntary sale, merger or consolidation; nor shall title thereto, either legal or equitable, or any right, interest or property therein pass to or vest in any Person (hereinafter "Transfer of the Franchise") without the prior written consent of the City, which consent shall not be unreasonably withheld. 8.1.1 Grantee shall promptly notify the City of any actual or proposed change in, or transfer of, or acquisition by any other party in Control of Grantee. The word "Control" as used herein is not limited to majority stock ownership but includes actual working Control in whatever manner exercised. Every change, transfer or acquisition of Control of Grantee, except as noted in Section 8.1.7, shall make this Franchise subject to cancellation unless and until the City shall have consented thereto which consent shall not be unreasonably withheld. 8.1.2 The parties to the Transfer of the Franchise or change of Control shall make a written request to the City for its approval of the Transfer of the Franchise or change of Control (a "Transfer Application") and shall furnish all information required by law. In reviewing a Transfer Application, the City may inquire into any matter reasonably related to the ability and willingness of the prospective transferee or controlling party to perform, in accordance with 47 CFR § 76.502. To the extent required by applicable law, Grantee shall reimburse the City for its expenses related to the review and action upon the Transfer Application. 8.1.3 In seeking the City's consent to a Transfer Application, the proposed transferee or controlling party shall indicate whether, as applicable, it: (A) Has ever been convicted or held liable for acts involving deceit including any violation of federal, State or local law, or is currently under an indictment, investigation or complaint charging such acts; (B) Has ever had a judgment in an action for fraud, deceit, or misrepresentation entered against it by any court of competent jurisdiction; (C) Has pending any material legal claim, lawsuit, or administrative proceeding arising out of or involving a Cable System; (D) Is financially solvent, by submitting financial data, including financial information as required by FCC Form 394; and City of Edmonds — Comcast Cable Franchise Agreement 28 (E) Has the legal, financial and technical capability to enable it to maintain and operate the Cable System for the remaining Term of the Franchise. 8.1.4 In reviewing a Transfer Application, the City may inquire into the legal, technical and financial qualifications of the prospective controlling party or transferee, and Grantee shall assist the City in so inquiring. The City may condition said Transfer of the Franchise or change of Control upon such terms and conditions as it deems reasonably appropriate and as are consistent with federal law; provided, however, that any such terms and conditions so attached shall be related to the legal, technical and financial qualifications of the prospective controlling party or transferee. Additionally, such Person shall effect changes as promptly as practicable in the operation of the Cable System, if any changes are necessary to cure any violations or defaults presently in effect or ongoing. 8.1.5 The City shall act by ordinance or resolution on the request within one hundred twenty (120) days of the request, provided it has received all information required by law, such as a completed FCC Form 394. Subject to the foregoing, if the City fails to render a final decision on the request within one hundred twenty (120) days, such request shall be deemed granted unless the requesting party and the City agree to an extension of time. 8.1.6 Within sixty (60) days of closing of any Transfer of the Franchise or change of Control, if approved or deemed granted by the City, Grantee shall file with the City a copy of the deed(s), agreement(s), lease(s) or other written instrument(s) evidencing such Transfer of the Franchise or change of Control, certified and sworn to as correct by Grantee and the transferee or new controlling entity. In the case of a Transfer of the Franchise or change of Control, the transferee or the new controlling entity shall upon request by the City file its written acceptance agreeing to be bound by all of the provisions of this Franchise, subject to applicable law. 8.1.7 Notwithstanding anything to the contrary in this Section 8.1, the prior approval of the City shall not be required for any sale, assignment or transfer of the Franchise or Cable System to an Affiliate; provided that the proposed assignee or transferee agrees in writing to comply with all of the provisions of the Franchise, subject to applicable law. Further, Grantee may pledge the assets of the Cable System for the purpose of financing without the consent of the City; provided that such pledge of assets shall not impair or mitigate Grantee's responsibilities and capabilities to meet all of its obligations under the provisions of this Franchise. In the event of a change in Control, the Grantee will continue to be bound by all provisions of the Franchise. 8.1.8 The consent or approval of the City to any Transfer of the Franchise or change in Control shall not constitute a waiver or release of any rights of the City. City of Edmonds — Comcast Cable Franchise Agreement 29 8.2 Renewal of Franchise. 8.2.1 The City and Grantee agree that any proceedings undertaken relative to the renewal of this Franchise shall be governed by and comply with the provisions of Section 626 of the Cable Act. 8.2.2 In addition to the procedures set forth in Section 626 of the Cable Act, the City shall notify Grantee of its assessments regarding the identity of future cable -related community needs and interests, as well as the past performance of Grantee under the current Franchise Term. The City further agrees that such assessments shall be provided to Grantee promptly so that Grantee has adequate time to submit a proposal under Section 626 of the Cable Act. 8.2.3 Notwithstanding anything to the contrary, Grantee and the City further agree that at any time during the Term of the current Franchise, while affording the public appropriate notice and opportunity to comment, the City and Grantee may agree to undertake and finalize informal negotiations regarding renewal of the Franchise and the City may grant a renewal thereof. City of Edmonds — Comcast Cable Franchise Agreement 30 SECTION 9. Insurance and Indemnity 9.1 Insurance Requirements. 9.1.1 General Re uirement. Grantee shall maintain in full force and effect at its own cost and expense each of the following policies of insurance: A. Commercial General Liability coverage for bodily injury, personal injury, and property damage with limits of no less than two million dollars ($2,000,000) per occurrence. B. Commercial Automobile Liability Insurance with minimum combined single limits of at least two million dollars ($2,000,000) per occurrence. C. Employer's Liability with limits of at least one million dollars ($1,000,000). D Umbrella/Excess Liability Coverage in the amount of five million dollars ($5,000,000). E Workers' Compensation insurance shall be maintained during the Term of this Franchise to comply with State law. 9.1.2 Additional Insured. The City shall be included as an additional insured under each of the insurance policies required in this Section except Workers' Compensation and Employer's Liability Insurance. Except for Workers' Compensation and Employer's Liability Insurance, all insurance policies required hereunder shall provide or be endorsed so that the City is covered as, and have the rights of, an additional insured with respect to liability arising out of activities performed by, or on behalf of, Grantee under this Franchise or applicable law, or in the construction, operation, upgrade, maintenance, repair, replacement or ownership of the Cable System. Grantee shall provide to the City either (1) a true copy of an endorsement covering the City as an Additional Insured for each insurance policy required in this Section and providing that such insurance shall apply as primary insurance on behalf of such Additional Insureds or (2) a true copy of the blanket additional insured clause from the policies. Receipt by the City of any certificate showing less coverage than required is not a waiver of Grantee's obligations to fulfill the requirements. Grantee's insurance coverage shall be primary insurance with respect to the City. Any insurance or self-insurance maintained by the Additional Insureds shall be in excess of Grantee's insurance and shall not contribute to it. Grantee's insurance shall apply separately to each insured against whom a claim is made or lawsuit is brought, except with respect to the limits of the insurer's liability. 9.1.3 Covera e. Each policy shall provide that the insurance shall not be canceled or terminated so as to be out of compliance with these requirements without forty-five (45) days written notice first provided to the City via mail, and ten (10) days' notice for nonpayment of any premium. City of Edmonds — Comcast Cable Franchise Agreement 31 If the insurance is canceled or terminated so as to be out of compliance with the requirements of this Franchise, Grantee shall provide a replacement policy. Grantee agrees to maintain continuous uninterrupted insurance coverage, in at least the amounts required, until all work required to be performed under the terms of this Franchise is satisfactorily completed and, in the case of Commercial General Liability Insurance, for at least one (1) year after expiration of this Franchise. Any failure of Grantee to comply with the claim reporting provisions of the policy(ies) or any breach of an insurance policy warranty shall not affect coverage afforded under the policy to protect the City. However, if coverage is not afforded under these circumstances, Grantee will indemnify the City for losses the City otherwise would have been covered for as an additional insured. 9.2 Alternative Insurance. Grantee shall not cancel any required insurance policy without obtaining alternative insurance in conformance with this Franchise. Each of the required insurance policies shall be with sureties qualified to do business in the State of Washington with an A- or better rating for financial condition and financial performance by Best Key Rating Guide, Property/Casualty Edition. 9.3 Verification of Coverage. In addition to the other requirements of this Section, Grantee shall furnish the City with certificates of insurance reflecting at least the minimum coverage and policy limits required hereunder. The certificates for each insurance policy are to be on standard forms or such forms as are consistent with standard industry practices, and are to be received by the City within forty-five (45) days of the time of acceptance of this Franchise by Grantee with existing insurance coverage to be maintained by Grantee until that date. Grantee hereby warrants that its insurance policies satisfy the requirements of this Franchise. 9.4 Indemnification. 9.4.1 Indemnity. Grantee agrees to indemnify, save and hold harmless, and defend the City, its elected officials, officers, authorized agents, boards and employees, acting in official capacity, from and against any liability, damages or claims, costs, expenses, settlements or judgments arising out of, or resulting from the granting of this Franchise or Grantee's activities, any casualty or accident to Person or property that occurs as a result of any construction, excavation, operation, maintenance, reconstruction or any other act or omission done pursuant to the terms of this Franchise, provided that the City shall give Grantee timely written notice of its obligation to indemnify the City. Notwithstanding the foregoing, Grantee shall not indemnify the City to the extent that any damages, liability or claims resulting from the willful misconduct, concurrent negligence of the City, its officers, authorized agents, or employees, attorneys, consultants, or independent contractors for which the City is legally responsible, or for any activity or function conducted by any Person other than Grantee in connection with EG Access or EAS. 9.4.2 Defense of Claims. With respect to Grantee's indemnity obligations set forth in this Section 9.4, Grantee shall provide the defense of any claims or actions brought against the City. Nothing herein shall be deemed to prevent the City from cooperating with Grantee and participating in the defense of any litigation by its own counsel at its own cost and City of Edmonds — Comcast Cable Franchise Agreement 32 expense; provided, however, that after consultation with the City, Grantee shall have the right to defend, settle or compromise any claim or action arising hereunder, and Grantee shall have the authority to decide the appropriateness and the amount of any such settlement. In the event that the terms of any such proposed settlement includes the release of the City, and the third party is willing to accept the settlement, but the City does not consent to the terms of any such settlement or compromise, Grantee shall not settle the claim or action, but its obligation to indemnify the City shall in no event exceed the amount of such settlement. 9.4.3 Separate Representation. If separate representation to fully protect the interests of both parties is necessary, such as a conflict of interest between the City and the counsel selected by Grantee to represent the City, Grantee shall pay reasonable attorneys' fees and expenses incurred by the City in defending itself with regard to any action, suit or proceeding indemnified by Grantee. The City's fees and expenses shall include all out-of-pocket expenses, such as consultants and expert witness fees, and shall also include the reasonable value of any services rendered by the City Attorney/Prosecuting Attorney's Office or his/her assistants or any employees of the City or its agents but shall not include outside attorneys' fees for services that are unnecessarily duplicative of services provided the City by Grantee. 9.4.4 Indemnification for Relocation. Subject to applicable law, Grantee shall indemnify the City, its elected officials, officers, authorized agents, boards and employees for any damages, claims, additional costs or expenses assessed against, or payable by, the City related to, arising out of, or resulting from the failure of Grantee or Grantee's agents' to remove, adjust or relocate any of its facilities in the Rights -of -Way in a timely manner in accordance with any relocation required by the City. 9.4.5 Duty of Defense. The fact that Grantee carries out any activities under this Franchise through independent contractors shall not constitute an avoidance of or defense to Grantee's duty of defense and indemnification under this Section 9.4. 9.4.6 Indemnification of Grantee. To the extent permitted by law, the City shall indemnify, defend and hold harmless Grantee for claims arising out of the City's use of the EG Access Channels and/or the Emergency Alert System. 9.4.7 Grantee's Further Responsibilities. Grantee shall indemnify and hold harmless the City from any workers' compensation claims to which Grantee may become subject during the Term of this Franchise. It is further specifically and expressly understood that, solely to the extent required to enforce the indemnification provided per this Franchise, Grantee waives its immunity under RCW Title 51; provided, however, the foregoing waiver shall not in any way preclude Grantee from raising such immunity as a defense against any claim brought against Grantee by any of its employees or other third party. This waiver has been mutually negotiated by the parties. 9.5 Security. Grantee shall provide a performance bond, in a form acceptable to the City, in the amount of Two Hundred Fifty thousand dollars ($250,000.00) (the "Security") to ensure the faithful performance of its responsibilities under this Franchise and applicable law. City of Edmonds — Comcast Cable Franchise Agreement 33 Grantee may be required to obtain additional security, such as generally applicable construction bonds, in accordance with the City's permitting requirements. Grantee shall pay all premiums or costs associated with maintaining the Security, and shall keep the same in full force and effect at all times and shall immediately replenish the bond upon foreclosure. Except as expressly provided herein or as otherwise specified in the City's construction permitting requirements, the Grantee shall not be required to obtain or maintain other security as a condition of being awarded the Franchise. Grantee shall not cancel the performance bond without obtaining an alternative performance bond or letter of credit in conformance with this Franchise. City of Edmonds — Comcast Cable Franchise Agreement 34 SECTION 10. Svstem Description and Svstem. Facilities 10.1 System Description. Prior to the Effective Date of this Franchise, the parties acknowledge that Grantee undertook a voluntary upgrade of its Cable System to a hybrid fiber coaxial (HFC) fiber -to -the -node system architecture, with fiber optic cable deployed from its headend to nodes and tying into a coaxial system serving Subscribers. The Cable System is capable of delivering high quality signals that meet or exceed FCC technical quality standards regardless of any particular manner in which the signal is transmitted. 10.2 Technological Improvements. Throughout the Term of this Franchise, Grantee shall provide additional Cable System facilities and equipment, expand Cable System Channel capacity and otherwise upgrade or rebuild its Cable System as required to incorporate improvements in technology as necessary to reasonably meet the needs and interests of the community, in light of the cost thereof. 10.3 Technical Requirement. Grantee shall operate, maintain and construct the Cable System so as to continue the provision of high quality signals and reliable delivery of Cable Services. The Cable System shall meet or exceed any and all technical performance standards of the FCC as published in subpart K of 47 C.F.R. §76, the National Electrical Safety Code, the National Electrical Code and any other applicable federal law and the laws of the State of Washington as amended (the "Technical Requirements"). 10.4 Cable System Performance Testing. Grantee shall perform all tests on its Cable System as required by the FCC (including at least one (1) test point located within the City) and shall maintain written records of its test results. Copies of such test results will be provided to the City upon request. Upon request, Grantee shall notify the City prior to any required technical proof of performance testing and, the City may witness such testing. If the Cable System fails to meet any portion of a proof of performance test, Grantee shall promptly take such measures as are necessary to correct any performance deficiencies identified as part of the technical testing. Sites shall be re -tested within five (5) days following correction until correction has been confirmed and satisfactory results are obtained. 10.5 Additional Tests. Where there exists a pattern of poor technical performance or signal quality, the City may upon thirty (30) days prior written notice, require Grantee to conduct performance testing on other test points located within the City. Grantee shall fully cooperate with the City in performing such testing and shall prepare the results and a report if requested, within thirty (30) days after such testing. This report shall include the following information: tests; 10.5.1 The nature of the complaint or problem which precipitated the special 10.5.2 The Cable System component tested; 10.5.3 The equipment used and procedures employed in testing; City of Edmonds — Comcast Cable Franchise Agreement 35 10.5.4 The method, if any, in which such complaint or problem was resolved; and 10.5.5 Any other information pertinent to said tests and analysis which may be required. 10.6 Standby Power. Grantee shall provide standby power generating capacity at the Cable System Headend capable of providing at least twelve (12) hours of emergency operation. Grantee shall maintain standby power supplies that supply back-up power for at least two (2) hours duration throughout the distribution networks and four (4) hours duration at all nodes and hubs. 10.7 Emeroncy Alert System. The Grantee shall provide an operating Emergency Alert System in accordance with the provisions of State and federal laws, including FCC regulations. City of Edmonds — Comcast Cable Franchise Agreement 36 SECTION 11. FducationaI and Governmental Access 11.1 Access Channels. In order to meet the demonstrated community need for Access Channels and programming, Grantee shall make available in the City a total of five (5) channels of regional Public, Educational and Government Access programming. As of the effective date of this Franchise, the Grantee shall also provide two (2) City Access Channels (Channels 21 and 26 to Subscribers within the Franchise Area. Channel 21 is a Government Access Channel being programmed by the City and Channel 26 is the City educational Channel currently being programmed by Edmonds Community College. Both parties acknowledge that the five (5) other government and educational channels currently available for viewing in the City are being programmed with programming from regional programmers from outside of the City. Channel 23 is a government programming channel, receiving a feed from the state of Washington (TV Washington). Channel 27 is an educational channel, receiving a feed from the University of Washington (UWTV). Channel 28 is an educational channel, receiving a feed from Bellevue Community College. Channel 76 is an educational channel receiving a programming feed from the University of Washington (UWTV2). Channel 77 is a Seattle Public Access Channel, receiving a feed from Seattle Community Media. Grantee agrees that it will continue making these five (5) regional access channels available to Subscribers within the Franchise Area throughout the term of, this Franchise so long as those channels are available for regional distribution. Nothing in this Franchise prevents the City from collaborating with another neighboring community(s), serviced by the Grantee, to facilitate the City's needs for Access programming. The Channel(s) shall be made available at no extra charge to Subscribers on Grantee's Basic Service Tier (the lowest tier of service). 11.2 Change in Cable 5 stem Technology. In the event Grantee makes any change in the Cable System technology, which affects the signal quality or transmission of any Access Channel programming, Grantee shall take all necessary technical steps to ensure the delivery of Access programming is not diminished or adversely affected. 11.3 Triggers for Additional Access Channel. The City may require Grantee to make available one (1) additional activated Downstream Channel, up to a maximum of three (3) channels (excluding the five (5) regional access channels), when any of the City Access Channels required by Section 11.1 are used for Locally Scheduled Original Programming at least forty-eight (48) hours per week between 10:00 A.M. and 10:00 P.M., Monday through Friday during any consecutive ten (10) week period ("Threshold Requirement"). The initial showing and first repeat shall count towards the Threshold Requirement. To meet the Threshold Requirement the City must produce distinct Locally Scheduled Original Programming. Programming from either of the Access Channels cannot be included in the calculation of the Threshold Requirement. 11.4 Management and Control of Access Channels. Grantee does not have any editorial control over the Access Channel programming. The City may authorize Designated Access Providers to control, operate, and manage the use of any and all Access facilities City of Edmonds — Comeast Cable Franchise Agreement 37 provided by Grantee under this Franchise, including, without limitation, the operation of the Access Channels. The City or its designee may formulate rules for the operation of the Access Channels. Nothing herein shall prohibit the City from authorizing itself to be a Designated Access Provider. Grantee shall cooperate with the City and Designated Access Providers in the use of the Cable System for the provision of Access Channels. 11.5 Underutilized Access Channels. Grantee and the City agree that it is their mutual goal to fully and efficiently use the Channel capacity of the Cable System, which may include Grantee's use of underutilized Access Channels. If Grantee believes that any Access Channel is underutilized, it may file a request with the City to use that Access Channel. The City shall in its sole discretion render a decision regarding the matter within sixty (60) days of receiving the request. Should the City find that the Access Channel may be used by Grantee, then Grantee may begin using such Channel ninety (90) days after receipt of the decision. If the City or a Designated Access Provider wants to begin using the Channel again, then upon ninety (90) days written notice from the City, Grantee shall discontinue using the Access Channel. 11.6 Access Channel Location. Grantee will use reasonable efforts to minimize the movement of Access Channel assignments and shall locate the access channels in close proximity to other basic service tier channels. Grantee shall provide to the City a minimum of sixty (60) days notice, and use its best efforts to provide ninety (90) day's notice, prior to any relocation of its Access Channels, unless the change is required by federal law, in which case Grantee shall give the CITY the maximum notice possible. In the event of Access Channel relocation, Grantee shall provide notice to Subscribers in the same manner as notice is provided for any other Channel relocation. 11.7 Support for Access. In an effort to meet the demonstrated community need for Access programming, Grantee shall collect from Subscribers and remit to the City an EG Fee that may be used for lawful Access expenditures. 11.7.1 Upon forty-five (45) days from the Effective Date hereof, Grantee shall collect from Subscribers an amount of thirty-five cents ($0.35) per Subscriber per month ("EG Fee"). That amount may be lowered or waived by the City at any time. Grantee shall remit the EG Fee at the same time as quarterly Franchise Fee payments. 11.7.2 Grantee shall not be responsible for paying the EG Fees with respect to gratis or Bad Debt accounts. The City can inquire as to the status of any such accounts, and Grantee agrees to meet with the City, upon request, to discuss such matters as necessary. 11.7.3 The City shall have the discretion to allocate the EG Fees in accordance with applicable law. EG contributions shall be used by the City in lawful support of Access programming. To the extent the City makes Access EG investments using City funds prior to receiving the EG Fee or EG contribution funds, the City is entitled to apply the subsequent EG contribution payments from Grantee toward such City EG investments. Upon the Grantee's written request, the City shall submit a report annually on the use of the City specific EG Fee. The City shall submit a report to the Grantee within one hundred twenty (120) days of a written City of Edmonds — Comcast Cable Franchise Agreement 38 request. The Grantee may review the records of the City regarding the use of the EG Fee. The City and Grantee agree that any EG Contribution shall be referred to on Subscriber bills as an "EG fee" or language substantially similar thereto. 11.7.4 The EG Fees provided for in this Section shall not be offset or credited against any Franchise Fee payments. 11.8 Return Connectivity. 11.8.1 Prior to the commencement of this Franchise, Grantee constructed and has maintained or will construct and maintain a fiber optic return line from the City's EG origination site to its headend. Upon written request of the City, Grantee may construct and maintain additional EG origination sites at other locations within the Franchise Area, for the purpose of delivering Access programming. All costs for fiber optic connectivity to additional EG origination sites shall be paid by the City in advance of construction. All requests for construction of additional EG origination sites must be made one year prior to when construction would occur. Grantee may require that a reasonable deposit of the estimated project cost be paid in advance. 11.8.2 Upon completion of the requested work by the City and upon submission by Grantee of a proper invoice for payment of the cost incurred, the City shall pay Grantee within thirty(30) days of receipt. All work shall be performed in a cost-effective manner to minimize the costs to the City. 11.9 Interconnection with Edmonds Community College For purpose of providing educational programming to the City as programming for the City Educational channel the interconnection with Edmonds Community College, which is located in Lynnwood WA, shall be maintained for the term of the Franchise at no additional cost to the City. 11.9.1 Interconnection with Other Cities. Grantee shall within six (6) months of written notice from the City interconnect the Access Channels of the Cable System with any other geographically adjacent Cable System not owned or operated by Grantee upon the directive of the City and approval of the Grantee and owner of the other Cable System for purposes of transmitting EG programming. Interconnections under this subsection shall be located at the City's EG origination site or at another location mutually agreed upon by the City and Grantee. City of Edmonds — Comcast Cable Franchise Agreement 39 SECTION 12. Enforcement of Franchise 12.1 Notice of Violation or Default. In the event the City believes that Grantee has not complied with a tern or provision of the Franchise, the City shall reasonably endeavor to informally discuss the matter with Grantee. If these discussions do not lead to resolution of the problem within a reasonable time frame, the City shall then notify Grantee in writing of the exact nature of the alleged noncompliance (the "Noncompliance Notice"). 12.2 Grantee's Right to Cure or Respond. Grantee shall have thirty (30) days from the receipt of the City's Noncompliance Notice: (A) to respond to the City, contesting the assertion of the alleged noncompliance or default; (B) to cure such default; or (C) in the event that, by nature of the default, such default cannot be cured within the thirty (30) day period, initiate reasonable steps to remedy such default and notify the -City of the steps being taken and the projected date that they will be completed. 12.3 Meeting. In the event Grantee fails to respond to the City's Noncompliance Notice or that the alleged default is not remedied within thirty (30) days or the date projected by Grantee (provided such projection is also acceptable to the City), the City shall set a meeting to investigate said issues and the existence of the alleged default. The City shall notify the Grantee of the meeting in writing and such meeting shall take place no less than thirty (30) days after Grantee's receipt of the meeting notice. At the meeting the Grantee shall be provided an opportunity to be heard and to present evidence in its defense. The Grantee may request the attendance of the Mayor, or his/her designee, at this meeting. 12.4 Options Following Meeting. If, after the meeting, the City determines that a default exists, Grantee and the City may agree on a plan and schedule to cure the default. Absent such agreement, the City shall order Grantee to correct or remedy the default or breach within such reasonable timeframe as the City shall determine. In the event Grantee does not cure the default within such time to the City's reasonable satisfaction, the City may: 12.4.1 Pursue the revocation of this Franchise pursuant to the procedures in Section 13 in the event of a material breach of this Franchise; or 12.4.2 Pursue any other legal or equitable remedy available under this Franchise or any applicable law. City of Edmonds — Comcast Cable Franchise Agreement 40 SECTION 13. Litluidatcd Damap_es 13.1 Li uidated Damages. The City and Grantee recognize the delays, expense and unique difficulties involved in proving in a legal proceeding the actual loss suffered by the City as a result of Grantee's breach of certain provisions of this Franchise. Accordingly, instead of requiring such proof, the City and Grantee agree that Grantee shall pay to the City, the sums set forth below for each day or part thereof that Grantee shall be in breach of specific provisions of this Franchise. Such amounts are agreed to by both parties as a reasonable estimate of the actual damages the City would suffer in the event of Grantee's breach of such provisions of this Franchise. 13.1.1 Subject to the provision of written notice to Grantee and a thirty (30) day right to cure period, the City may assess against Grantee liquidated damages as follows: one hundred dollars ($100.00) per day for failure to provide the Access Channel(s); one hundred fifty dollars ($150.00) per day for each material violation of the Customer Service Standards; fifty dollars ($50.00) per day for failure to provide reports or notices as required by this Franchise; and up to two hundred fifty dollars ($250.00) per day for any other material breaches of the Franchise. 13.1.2 The City shall provide Grantee a reasonable extension of the thirty (30) day right to cure period described in Section 13.1.1 if Grantee has commenced work on curing the violation, is diligently and continuously pursuing the cure to completion and requested such an extension, provided that any such cure is completed within one hundred and twenty (120) days from the written notice of default. 13.1.3 Liquidated damages may be assessed for no more than seventy-five (75) calendar days for any individual incident. 13.1.4 In the event Grantee fails to cure within the specified cure period, or any agreed upon extensions thereof, liquidated damages accrue from the date the City notifies Grantee that there has been a violation. 13.2 Recovery of Amounts. The recovery of amounts under Section 9.5 and 13.1.1 shall not be construed as a limit on the liability of Grantee under the Franchise or an excuse of unfaithful performance of any obligation of Grantee. Similarly, the imposition of liquidated damages are not intended to be punitive, but rather, for the City cost recovery purposes. 13.3 Cumulative Rights. Subject to applicable law, all rights and remedies given to the City by this Franchise or retained by the City herein shall be in addition to and cumulative with any and all other rights and remedies, existing or implied, now or hereafter available to the City, at law or in equity, and such rights and remedies shall not be exclusive, but each and every right and remedy specifically given by this Franchise or otherwise existing or given may be exercised from time to time and as often and in such order as may be deemed expedient by the City and the exercise of one or more rights or remedies shall not be deemed a waiver of the right to exercise at the same time or thereafter any other right or remedy. City of Edmonds — Comcast Cable Franchise Agreement 41 SECTION 14. Termination of Franchise 14.1 Revocation. This Franchise may be revoked and all rights and privileges rescinded if - 14.1.1 There is an uncured violation of any material obligation under this Franchise; 14.1.2 Grantee attempts to evade any material provision of this Franchise or to practice any fraud or deceit upon the City or Subscribers; this Franchise; 14.1.3 Grantee makes a material misrepresentation of fact in the negotiation of 14.1.4 There is a foreclosure or involuntary sale of the Cable System; 14.1.5 Grantee willfully fails to provide services as specified in this Franchise; 14.1.6 Grantee becomes insolvent or if there is an assignment for the benefit of Grantee's creditors; or 14.1.7 There is a pattern or practice of material violation of any requirement of this Franchise. 14.2 Grantee Without Fault. Notwithstanding Section 14.1, none of the foregoing shall constitute a material violation or breach if Grantee is without fault or if the violation or breach occurs as a result of circumstances beyond Grantee's reasonable control. Grantee shall bear the burden of proof in establishing the existence of such circumstances. 14.3 Revocation Notice. Should the City seek to revoke this Franchise after following the procedures set forth in this Section 14, the City shall give written notice to Grantee of such intent to revoke this Franchise. This notice of intent to revoke ("Revocation Notice") is in addition to the Noncompliance Notice pursuant to Section 12.1. The Revocation Notice shall set forth the specific nature of the noncompliance. Grantee shall have thirty (30) days from receipt of such Revocation Notice to object in writing and to state its reasons for such objection. In the event the City has not received a satisfactory response from Grantee, it may then seek revocation of the Franchise at a public hearing before the City Council or City Council appointed Hearing Examiner (the "Revocation Hearing"). The City shall cause to be served upon Grantee at least thirty (30) days prior to the Revocation Hearing a written notice specifying the time and place of such hearing and stating its intent to revoke the Franchise. 14.4 Revocation Hearin . At the Revocation Hearing, Grantee shall be provided a fair opportunity for full participation, including the right to be represented by legal counsel, to introduce relevant evidence, to require the production of evidence, to compel the testimony of Persons as permitted by law, and to question and/or cross examine witnesses. The public hearing City of Edmonds — Comcast Cable Franchise Agreement 42 shall be on the record and a written transcript shall be made available to Grantee within ten (10) business days. 14.5 Findings and Conclusions. Following the Revocation Hearing, the City Council shall determine (i) whether an event of default has occurred; (ii) whether such event of default is excusable; and (iii) whether such event or default has been cured or will be cured by Grantee. The City shall also determine whether to revoke the Franchise based on the information presented or, where applicable, grant additional time to Grantee to effect any cure. If the City determines that the Franchise shall be revoked, the City shall promptly provide Grantee with a written decision setting forth its reasoning. 14.6 Appeal. Grantee may appeal the determination of the City made pursuant to Section 14.5 to an appropriate court. Grantee shall be entitled to such relief as the court finds appropriate. Such appeal must be taken within thirty (30) days of Grantee's receipt of the determination of the City. If the Grantee appeals a decision to revoke the franchise, such revocation may be held in abeyance pending judicial review by a court of competent jurisdiction; provided that the Grantee is otherwise in compliance with the Franchise, including but not limited to continuing to pay Franchise Fees in accordance with Section 7.1. 14.7 Enforcement in Lieu of Revocation. The City may, at its sole discretion, take any lawful action which it deems appropriate to enforce the City's rights under the Franchise in lieu of revocation of the Franchise. 14.8 Technical Violation. The City agrees that it is not its intention to subject Grantee to penalties, fines, forfeitures or revocation of the Franchise for so-called "technical" breach(es) or violation(s) of the Franchise, which shall include, but not be limited, to the following: 14.8.1 Instances or matters where a violation or a breach of the Franchise by Grantee was good faith error that resulted in no or minimal negative impact on the Subscribers within the Franchise Area or on the City; or 14.8.2 Where there existed circumstances reasonably beyond the control of Grantee and which precipitated a violation by Grantee of the Franchise, or which were deemed to have prevented Grantee from complying with a term or condition of the Franchise. City of Edmonds — Comcast Cable Franchise Agreement 43 SECTION 15. Miscellaneous Provisions 15.1 Authority and Changes in the Law. The City shall be vested with the power and right to administer and enforce the requirements of this Franchise and the regulations and requirements of applicable law, including the Cable Act, or to delegate that power and right, or any part thereof, to the extent permitted under law, to any agent in the sole discretion of the City. Grantee and the City shall be entitled to all rights and be bound by all changes in local, State and federal law that occur subsequent to the Effective Date of this Franchise. Grantee and the City acknowledge that their rights and obligations under this Franchise are explicitly subject to all such changes. 15.2 Actions of Parties. In any action by the City or Grantee that is mandated or permitted under the terms hereof, such party shall act in a reasonable, expeditious, and timely manner. Furthermore, in any instance where approval or consent is required under the terms hereof, such approval or consent shall not be unreasonably withheld, delayed or conditioned. 15.3 Amendments. Amendments to this Franchise shall be mutually agreed upon, in writing by the parties. 15.4 Application Fee. Grantee shall pay the City a reasonable Application Renewal Fee of Ten Thousand dollars ($10,000) (the "Application Fee") which may be used for any lawful purpose. The Application Fee shall be payable within sixty (60) days of the Effective Date of this Franchise. Grantee may recover or offset this amount through future franchise fees, in accordance with federal law. 15.5 Attorneys' Fees. If any action or suit arises in connection with this Franchise (excluding Franchise renewal proceedings), the substantially prevailing party shall be entitled to recover all of its reasonable attorneys' fees, costs and expenses in connection therewith along with such other relief that the court deems proper. 15.6 Binding Acceptance. This Franchise shall bind and benefit the parties hereto and their respective successors and assigns. 15.7 Captions. The captions and headings of Sections throughout this Franchise are intended solely to facilitate reading and reference to the sections and provisions of this Franchise. Such captions shall not affect the meaning or interpretation of this Franchise. 15.8 Costs to be Borne by Grantee. Grantee shall pay all costs of publication of this Franchise and any and all notices prior to any public meeting or hearing in connection with this Franchise. 15.9 Counterparts. This Franchise may be executed in several counterparts, each of which when so executed shall be deemed to be an original copy, and all of which together shall constitute one agreement binding on all parties hereto, notwithstanding that all parties shall not have signed the same counterpart. City of Edmonds — Comcast Cable Franchise Agreement 44 IN WITNESS WHEREOF, this Franchise has been executed by the duly authorized representatives of the parties as set forth below, as of the date set forth above: Approved as to form: C' 'Attorney Attest: sJ City Clerk THE CITY OF EDMONDS I5A Nan Title: p COMCAST 6 LO CLS k<<l 4-OVLr L.L.0 - By: Name: Timothy Nester SVP - Finance and Accounfing Title: City of Edmonds — Comcast Cable Franchise Agreement 48 Exhibit A Customer Service Standards FCC Customer Service Standards Grantee shall comply in all respects with the following customer service requirements established by the §76.309 of the FCC's rules and regulations: (1) Cable System office hours and telephone availability: (i) The cable operator will maintain a local, toll -free or collect call telephone access line which will be available to its Subscribers twenty-four (24) hours a day, seven (7) days a week. (A) Trained company representatives will be available to respond to customer telephone inquiries during Normal Business Hours. (B) After Normal Business Hours, the access line may be answered by a service or an automated response system, including an answering machine. Inquiries received after Normal Business Hours must be responded to by a trained company representative on the next business day. (ii) Under Normal Operating Conditions, telephone answer time by a customer representative, including wait time, shall not exceed thirty (30) seconds when the connection is made. If the call needs to be transferred, transfer time shall not exceed thirty (30) seconds. These standards shall be met no less than ninety percent (90%) of the time under Normal Operating Conditions, measured on a quarterly basis. (iii) The operator shall not be required to acquire equipment or perform surveys to measure compliance with the telephone answering standards above unless an historical record of complaints indicates a clear failure to comply. (iv) Under Normal Operating Conditions, the customer will receive a busy signal less than three percent (3%) of the time. (v) Customer service center and bill payment locations will be open at least during Normal Business Office Hours and will be conveniently located. (2) Installations, Outages and Service Calls. Under Normal Operating Conditions, each of the following standards will be met no less than ninety five percent (951/6) of the time measured on a quarterly basis: City of Edmonds — Comcast Cable Franchise Agreement 49 (i) Standard Installations will be performed within seven (7) business days after an order has been placed. "Standard" Installations are those that are located up to one hundred twenty-five (125) feet from the existing distribution system. (ii) Excluding conditions beyond the control of the operator, the cable operator will begin working on "Service Interruptions" promptly and in no event later than twenty-four (24) hours after the interruption becomes known. The cable operator must begin actions to correct other Service problems the next business day after notification of the Service problem. (iii) The "appointment window" alternatives for Installations, Service calls, and other Installation activities will be either a specific time or, at maximum, a four (4) hour time block during Normal Business Hours. (The operator may schedule Service calls and other Installation activities outside of Normal Business Hours for the express convenience of the customer.) (iv) An operator may not cancel an appointment with a customer after the close of business on the business day prior to the scheduled appointment. (v) If a cable operator representative is running late for an appointment with a customer and will not be able to keep the appointment as scheduled, the customer will be contacted. The appointment will be rescheduled, as necessary, at a time which is convenient for the customer. (3) Communications between Cable operators and Subscribers: (i) Refunds. Refund checks will be issued promptly, but no later than either: (A) The customer's next billing cycle following resolution of the request or thirty (30) days, whichever is earlier, or (B) The return of the equipment supplied by the cable operator if service is terminated. (ii) Credits. Credits for Service will be issued no later than the customer's next billing cycle following the determination that a credit is warranted. City of Edmonds — Comcast Cable Franchise Agreement 50 Exhibit B City of Edmonds Public Buildings Public Safety Building 250 Fifth Avenue North Edmonds Public Library Police Department 650 Main Street Public Safety — City Council Chambers Fire Station No.16 Origination/Broadcast Room 8429 196th St SW Edmonds City Hall 121 Fifth Avenue North Mayor's Office Admin/City Clerk Meeting Room P Floor Conference Finance Department Old Public Works Building 200 Dayton Street Public Works Facility 7110 210th Street SW Anderson Center 700 Main Street Edmonds Center for the Arts City EOC Support Site 410 4th Avenue North Fire Station No. 20 23009 88th Avenue West Fire Station No. 17 275 6th Avenue North Building & Parks Maintenance 600 Third Avenue S. Meadowdale Clubhouse 6801 North Meadowdale Road Edmonds Senior Center 220 Railroad Avenue Port of Edmonds Administration Office 336 Admiral Way City of Edmonds — Comcast Cable Franchise Agreement 51 Exhibit C Educational Facilities Chase Lake Elementary 21603 84th Avenue West Edmonds Elementary 1215 Olympic Avenue Maplewood Center (Special Education) Edmonds School District 20100 84th Avenue West Seaview Elementary 8426 188th SW Sherwood Elementary 22901 106th Avenue Westgate Elementary 9601 220th SW Woodway Elementary 9521 240th SW Madrona School 9300 236th SW Maplewood Parent Coop (K-8) 8500 200th SW Edmonds-Woodway High School 23200 100th Avenue West Scriber Lake Nigh School 23200 100'h Avenue W., Edmonds Meadowdale High School 6002 168th St SW, Lynnwood, WA Meadowdale Middle School 6500 168t' St SW, Lynnwood, WA Meadowdale Elementary School 6505 168' St SW City of Edmonds — Comcast Cable Franchise Agreement ORDINANCE NO. 3907 AN ORDINANCE OF THE CITY OF EDMONDS, WASHINGTON GRANTING A NONEXCLUSIVE FRANCHISE TO COMCAST OF WASHINGTON LLC AND COMCAST OF CALIFORNIA/COLORADO/WASHINGTON I, INC. TO CONSTRUCT, MAINTAIN, OPERATE AND REPAIR A CABLE SYSTEM TO PROVIDE CABLE SERVICES IN, ACROSS, OVER, ALONG, UNDER, UPON, THROUGH AND BELOW THE PUBLIC RIGHTS -OF -WAY OF THE CITY OF EDMONDS; PROVIDING FOR SEVERABILITY AND ESTABLISHING AN EFFECTIVE DATE. WHEREAS, the City of Edmonds (the "City") has negotiated a Franchise Agreement with Comcast of Washington LLC and Comcast of California/Colorado/Washington I, Inc. ("Comcast"), granting a franchise, authority, right and privilege for a period of seven (7) years to construct, maintain, operate and repair a cable system in the City, as set forth in the Franchise Agreement attached hereto, labeled Exhibit A and hereby incorporated by reference; and WHEREAS, Comcast has requested that the City grant it a new franchise for the authority to use the public rights -of -way to provide cable television services within the City; and WHEREAS, pursuant to applicable law, the City has the power, among other things, to grant franchises and to receive consideration for the grant of the franchise; and WHEREAS, the City has analyzed and considered the technical ability, financial condition, legal qualifications, and general character of Comcast, warrants that all other conditions resulting from the grant of this Franchise have been considered by the City, and has determined that it is in the best interest of the City and its residents to grant a cable Franchise to Comcast; and WHEREAS, Comcast and the City have agreed to be bound by the conditions hereinafter set forth; NOW, THEREFORE, 1 THE CITY COUNCIL OF THE CITY OF EDMONDS, WASHINGTON, DO ORDAIN AS FOLLOWS: Section 1. Franchise Granted. Pursuant to applicable law, the City of Edmonds hereby grants a nonexclusive franchise to Comcast of Washington LLC and Comcast of California/Colorado/Washington I, Inc. according to the terms and conditions set forth on Exhibit A attached hereto and incorporated herein by this reference as if set forth in full. Subject to the provisions therein, the term of the franchise shall be for a period of seven (7) years from the effective date of the franchise, as defined in Exhibit A, and shall grant Comcast the right, privilege and authority to construct, maintain, operate, and repair a cable system to provide cable services in, on, across, over, along, under, upon, through and below the public rights -of -way of the City of Edmonds, all as provided in Exhibit A. Section 2. Deadline for Acce tance. The franchise granted by Section 1 of this ordinance shall be void and of no effect unless Comcast files with the City Clerk written acceptance of the franchise and all of its terms and conditions within thirty (30) days after the Effective Date of this ordinance and in a form satisfactory to the City Attorney. Section 3. Severability. If any section, sentence, clause or phrase of this ordinance should be held to be invalid or unconstitutional by a court of competent jurisdiction, such invalidity or unconstitutionality shall not affect the validity of any other section, sentence, clause or phrase of this ordinance. Section 4. Effective Date. Pursuant to applicable law, this ordinance has been passed at least five days after its first introduction and by a majority of the whole membership of the City Council at a regular meeting. This ordinance, being the exercise of a power specifically 2 delegated to the City's legislative body, is not subject to referendum, and shall take effect five (5) days after passage and publication of an approved summary consisting of the title. ATTEST/AUTHENTICATED: 'City Clerk Sandra S. Chase APPROVED AS TO FORM: OFFICE OF THE CITY ATTORNEY: BY Jeffrey Taraday FILED WITH THE CITY CLERK: PASSED BY THE CITY COUNCIL: PUBLISHED: EFFECTIVE DATE: ORDINANCE NO. 3907 Mayor David O. Earling 12-14-2012 12-18-2012 12-23-2012 12-28-2012 SUMMARY OF ORDINANCE NO.3907 of the City of Edmonds, Washington On the 18th day of December, 2012, the City Council of the City of Edmonds, passed Ordinance No. 3907. A summary of the content of said ordinance, consisting of the title, provides as follows: AN ORDINANCE OF THE CITY OF EDMONDS, WASHINGTON GRANTING A NONEXCLUSIVE FRANCHISE TO COMCAST OF WASHINGTON LLC AND COMCAST OF CALIFORNIA/COLORADO/WASHINGTON I, INC. TO CONSTRUCT, MAINTAIN, OPERATE AND REPAIR A CABLE SYSTEM TO PROVIDE CABLE SERVICES IN, ACROSS, OVER, ALONG, UNDER, UPON, THROUGH AND BELOW THE PUBLIC RIGHTS -OF -WAY OF THE CITY OF EDMONDS; PROVIDING FOR SEVERABILITY AND ESTABLISHING AN EFFECTIVE DATE. The full text of this Ordinance will be mailed upon request. DATED this 19th day of December, 2012. r CITY CLERK, SANDRA S. CHASE 2