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2016-11-01 Lodging Tax Advisory Committee Packeto r E 1) fL. 0 0 AGENDA Lodging Tax Advisory Committee Edmonds City Hall Fourtner Meeting Room, 121 5th Ave N Tuesday, November 1, 2016 3:30-5:00PM 1. Approval of June 27, 2016 Meeting Summary 2. Public Comment 3. Report on Tourism Promotion Support from Ellen Hiatt 4. Update on 2016 Revenue & Year -End 5. Tourism Promotion Funding: a. Additional request from Snohomish County Tourism 6. Miscellaneous Discussion: Economic Impact of the Arts in Edmonds Study Retreat in 2017 Lodging Tax Advisory Committee Draft Summary Notes from 06/27/16 Meeting Committee members present: Mike Nelson, City Council Joe Mclalwain, Edmonds Center for the Arts Executive Director Frances Chapin, Edmonds Parks, Recreation, & Cultural Services, Mgr. Jan Conner, Harbor Inn Pat Moriarty, The Studio Committee members absent: None Staff present: Patrick Doherty, Economic Development & Community Services Director Cindi Cruz, Economic Development Meeting was opened by Mike Nelson at 3:30 p.m. 1. Approval of March 14, 2016 meeting minutes. Joe Mclalwain moved to approve the 11/30/15 meeting minutes and Frances Chapin seconded the motion. Motion passed with Pat Moriarty and Jan Conner abstaining. 2. Public Comment None 3. Report on Tourism Promotion Support The work being done by Ellen Hiatt as a tourism promotion support contracted position was discussed. She is currently working on marketing and has put together marketing forums to engage the greater Edmonds community in joint marketing. For the 2nd year she has created a strategic advertising plan and on a monthly basis she creates and places ads in publications and online advertising opportunities. 4. 2017 Budget Discussion and Approval (see attached 120 and 123 Budget proposals) Patrick discussed budget proposal and revenue projections for 2016 which are projected to be $115,000 for the 120 fund. Jan suggested increasing that to $120,000 and to keep the same projection for 2017 based on hotel business. Proposed expenditures for 2017 were discussed including the reprinting of the rack card to add more diversity in the photos and to change some of the wording. An increase in Ellen Hiatt's contract to $20,000 was agreed on and advertising was increased to $30,000. The committee would like a report on accomplishments from Ellen. Two additional requests from Waterfront Festival and Chamber of Commerce for specific event funding were reviewed and are included in proposed budget, and $1,000 was added as one-time funding for directional signage potentially related to the Visitor Center. Jan moved, Frances seconded to pass 120 Fund Budget. Motion passed. 16 03 14 LTAC minutes Frances discussed the recommendations from the Edmonds Arts Commission for the 123 Fund. She noted that the ending fund balance in the 123 Fund includes revenues from sales of posters from past years (approx. $20,000) and it would be appropriate to spend this money for one-time projects that directly support the arts in Edmonds. There is a total of $19,000 in recommended grants for 2017 (see attachment for detail). In answer to question about funds for Write on the Sound, she responded that it is used for advertising and the print brochure directly used for the conference. Joe moved, Pat seconded to pass 123 Fund Budget. Motion passed. 5. Miscellaneous: Patrick reported that he is doing a short survey in businesses downtown to get information on visitor zip codes and why they came to Edmonds. The LTAC discussed having a retreat, focusing on marketing and tourism in Edmonds. How could the LTAC help individual groups with promotion and how is this related to putting heads in beds in Edmonds? It was suggested that Tracy Wickersham from VisitSeattle be invited to share information from Seattle. LTAC will discuss retreat further at the fall meeting. Discussed economic impact of arts in Edmonds, and the possibility of the City having a consultant survey arts and culture organizations to determine actual numbers (a goal included in Community Cultural Plan strategies). Meeting adjourned at 5:10 p.m. 16 03 14 LTAC minutes PROPOSED 2017 LTAC BUDGET REVENUE AND EXPENDITURE NARRATIVES TOTAL LODGING TAX REVENUE The 2016 approved budget included total projected revenue of $109,000. 2016 lodging tax revenue receipts through May 31't have totaled $21,269, up 13% year -over -year. In order to estimate the 2016 total revenue, we can look back at the 2015 lodging tax receipts through May 31', which constituted 17.6% of last year's total of $106,881. Applying that same year-to-date percentage to this year would yield a projected 2016 year-end total of $120,850 in lodging tax receipts, compared with the above - cited 2016 forecast of $109,000. To be more conservative, for forecasting purposes we believe a 2016 year-end revenue figure of $115,000 should be considered. For 2017 we have suggested a flat rate of growth over the 2016 final figure, resulting, therefore, in a 2017 revenue projection of $115,000. Per City Council Resolution 630, 25% of lodging tax receipts is to be dedicated to Fund 123 (Tourism Promotion/Arts Fund) for arts and cultural programs and activities that attract visitors, while 75% of lodging tax receipts is to be dedicated to Fund 120 for general tourism -promotion programs and activities. Based on the above -cited 2017 revenue projection, the break -down of lodging tax revenue would be as follows: • Fund 120 $86,250 ($4,500 increase from 2016) + $200 interest = $86,450 • Fund 123 $28,750 ($1,500 increase from 2016) • TOTAL $115,000 FUND 120 ON -GOING EXPENDITURES Contingency. Increase to $4,625. We propose to increase the Contingency line item over the 2016 budget by adding half of the unallocated 2017 increased revenue here. This accomplishes two things: 1) provides a small cushion to compensate for less than projected revenue, and 2) allows for minor additional expenditures in approved line items, such as advertising. This can be revisited mid -year in 2017. Printing/Distribution of Rack Card. Retain $7,500 for printing and distribution. Promotion/support of Bird Fest. Retain $1,500 for Bird Fest. Snohomish County Tourism Bureau. We concur with the Bureau's request to increase support from $6,000 to $6,200. Edmonds Visitor's Center. We suggest continuing our long-standing support at $2,500. 16 03 14 LTAC minutes General Advertising. Increase to $27,250. We propose to increase General Advertising over the 2016 budget amount by adding half of the unallocated 2017 increased revenue here. This will help fund the more aggressive tourism advertising strategy set in place last year: Edmonds Center for the Arts Season Brochure. Our principal form of support for the ECA, which also provides a two -page advertising spread on Edmonds, we suggest continuing our long-standing support at $12,500. Miscellaneous. Retain at $2,575. This allows for several occasional expenses, such as photography, design work, emerging opportunities, etc. Transfer to Fund 117 for arts promotion. Retain $4,000. For many years an amount of $4,000 has been transferred to Fund 117 to help fund arts promotion through the CRAZE, Arts Access and the Snohomish County Visitor Guide. Tourism Promotion/Support for Website, Calendar, etc. The 2016 budget included $18,000 to fund professional services in the areas of: • Tourism website and calendar maintenance • Pitching earned media coverage of Edmonds • Social media promotion • Ad development and strategic placement • Strategy development on new, enhanced marketing, events, etc. Propose continued support at $18,000. ONE-TIME EXPENDITURES With expenditures from this account in 2016 for the Downtown Restroom ($60,000) and Log Cabin Maintenance ($4,500), and accounting for some additional growth in revenue than originally budgeted, we project a potential total fund balance of approximately $92,385 by the end of 2016. Expenditures related to one-time events or programs, intermittent expenditures and/or pilot programs are best funded as "one-time expenditures" from this fund balance. The following expenditures are proposed from as one-time expenditures: Support for Renewed RevitalizeWA Conference Bid. Although we were not awarded the 2015 event, we were encouraged to reapply for future consideration. 2017 would be the next year the event should be held on the western side of the state. $3,000 would support host city costs. Waterfront Festival 2017 grant request. $2,000 to support regional advertising. Chamber of Commerce 2017 Chowder Cook -Off. $1,000 to support regional advertising. 16 03 14 LTAC minutes Ellen Hiatt Marketing & Public Affairs Consultant (425) 314-4830 1 Ellen@ellenhiatt.com Page 1 of 3 October 26, 2016 City of Edmonds, Work Report Project: Tourism Promotion for the City of Edmonds Work in the second half of 2016 to date has been to follow up on the first half's success in creating relationships and building energy around jointly marketing the city's tourism assets. The result has been to collaborate with BID to create a holiday promotion plan. A joint committee is working to establish a holiday campaign which includes: • new holiday website (www.edmondsholidays.com) • in -stream native ad concepts • multiple feature articles • Print ad buys • Digital Ad buys • Social media integration with the campaign, including common hashtags, etc. We are working to get additional stakeholder engagement, to include common social media hashtags and share the work created by the BID and the City for added reach. We have built the website, constructed the theme, and are working to produce the final collateral to launch in early November. Additional work in this time period includes: • Creating a holiday market flyer • Creating new ad material for Bird Fest, Destination Port of Edmonds and the Tourism Bureau guide • Consulting on optimizing social media reach and impact for the writers conference • Initiating our events newsletter and managing subscribers • Procured b-roll taken by prior videographer and began processing for future marketing videos • Gave a presentation in July to the tourism bureau upon their request, demonstrating what Amy Spain called "a good story" of creating our tourism brand and collaborating with multiple stakeholders 0 Provided holiday information for the Seattle Insider Guide of Sunset magazine Ellen Hiatt Marketing & Public Affairs Consultant Page 2 of 3 (425) 314-4830 1 Ellen@ellenhiatt.com BIRD -PEST Edmonds Holiday Market * Saturdays, 10 a.m.- 2 p.m. November 12, 19, 26 & December 3, 10, 17 n., r.+M e.,e.,..e KI~+6 in front o; City Hall * pasta, meat, fish and produce :V r santa photo booth wines and spirits specialty gift items & sweets holiday greenery www.EdmondsHolidays.com good eats ,� 2016 Tourism Marketing - Visit Edmonds $25,000 from General Budget + $2,575 in Photo Budget = $27,575; $15,000 Collaborative Sno Co Guide Message Campaign Run Date 1/2 page spot, Feb. 20th space deadline. New ads are due Feb. 27th. Experience Wa (Group Ad) Goodway Group Girls Day Shopping intender and mobile Nov. 10-Dec. 20 Fun + 3 generations as our foundational of celebrating tactics, and add in or holidays in native placements Edmonds to drive both awareness and engagement Website - Holiday Holidays in New Launch Oct. 27 Campaign Edmonds... create www.edmondsholid enchanted ays.com website to memories create energy around the holiday themed activities and shopping opportunities Photography & Focus on our arts Run on Facebook videography community for and website. September ad Include in campaign Newsletter Vibrant Night Life; buzzing arts community: walkable historic downtown; waterfront community Facebook Capture Capture NEW Likes Creating a landing Nov. 10-Dec. 24 Page Campaign and newsletter for the Facebook email addresses page that includes a related to Goodway call to action (i.e., campaign like the page, sign up for newsletter, visit our holiday website) Seattle Times Holiday shoppers Gift Guide and Weekend Plus edition (Nov. Dec) Facebook Ads 07 NW Travel & Life Mag TOTAL Coincide with Advertise individual Nov. 10-Dec 24 Edmonds Holiday events as well as marketing the www.edmondsholid ays.com web page to drive traffic ✓/June Article r/Aug and Sep/ ads; Nov. digital Reach Target audience City Expenses 75,000 Tourists seeking $2,395.00 information on activities and areas in Puget Sound 375,000 print copies Tourists seeking $2,200.00 READERSHIP: information on 937,500 readers activities and areas in Puget Sound 30-65 yo holiday $10,000.00 shoppers Families and $1,000.00 holiday shoppers $2,575.00 Holiday shoppers $350.00 BID participation $5, 000.00 1 September 16, 2016 Edmonds Lodging Tax Committee City of Edmonds Attention: Cindi Cruz Community Services & Economic Development 121 5th Avenue North Edmonds, WA 98020 The Snohomish County Tourism Bureau respectfully requests an amendment to our June 2016 application to the Edmonds LTAC committee for 2017 funding. Our 2017 planning has expanded our Visitor Information Center program to include frontline training onsite at county hotels and attractions. The additional cost of providing this training includes training materials, mileage to get to the sites and staff time to implement the training. We are requesting an additional $200 from the Edmonds funding to help cover this total cost, bringing our LTAC application request to $6,400. In our 2017 budget requests to the cities, we have increased each application of four cities to help cover that additional cost. This program addition was not determined in June when the Edmonds LTAC application was due. Edmonds' contribution towards the VIC program has remained at $6,000 since year 2000 (Sixteen years). We have applied to the following cities for an increased financial contribution for our 2017 scope of work: City: Requested Increase: Edmonds $200 Lynnwood $565 Mukilteo $2,000 Snohomish $200 Other cities for which our 2017 request remains the same as 2016 (some due to more recent increases and others due to stagnation of population/hotel development): Arlington Darrington Granite Falls (425) 348-5802 11133 164th Street SW, Suite 204, Lynnwood, WA 98087-9318 1 www,snohomish.org Lake Stevens Marysville Mountlake Terrace The amount that we request from each contributing city was determined by a formula created before the SCTB was formed. The funding formula takes into account the budget necessary to run the program and then divides the financial responsibility between the county and the cities in a formula that includes population, lodging taxes collected and that percentage of the total county data. The county provides roughly 70% of the total budget and the cities approximately 30% of the total budget. Thank you for your consideration. Sincerely, SNOHOMISH COUNTY TOURISM BUREAU y Stacey Pfeiffer Visitor Services & Training anager stacev@s nohomish.ore 425-348-5802, ext. 100